Supporting BD, order delivery and client relationships: e-know.net newsletter

I know that the depleted office around you will be a stark reminder that you are the only one that isn’t on holiday but look on the bright side – it should be a bit quieter giving you time to have a leisurely read through the latest e-touch.

And as ever we have plenty for you, starting with an article on law firm Marriott Harrison, which was published recently in LPM magazine. It’s a classic case study on the transformational effects of managed IT and should resonate with many an SME. Back when they were choosing a new IT provider, Marriott Harrison undertook plenty of due diligence to ensure they made the right match. As we discuss in Buyer Beware, the selection process hasn’t got any easier as new entrants have crowded the market in recent years – but are you comparing apples with apples or apples with pears?

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