Leading UK law firm, Farrer & Co, successfully deploys NetDocuments web-based eFile solution
The leading London-based law firm, Farrer & Co, has successfully deployed NetDocuments’ cloud-based service to all 400 individuals in the firm. Farrer & Co represents the first mid-market UK firm to implement a true cloud-based electronic file solution for managing documents and emails - giving their lawyers, partners, and staff seamless and secure access to their files from anywhere on any device and providing increased efficiency for clients.
Farrer & Co’s planning and implementation strategy made this technology deployment a resounding success, setting an industry standard for upgrading firm-wide technology of mission-critical applications such as document management. “We were confident in the selection of NetDocuments as our modern DMS platform, and knew the rollout of the service was equally important in order to achieve firm-wide buy-in and 100% user adoption,” Neil Davison, IT director at Farrer & Co, stated. “As the first large UK firm to have implemented a cloud-based eFile solution, I am delighted to announce that the transition to NetDocuments has been successful"
The firm’s project team for the planning, deployment, and floor support consisted of the firm’s staff, NetDocuments personnel, and third-party contract trainers and consultants. The result of the coordinated effort was a seamless transition to NetDocuments service for all 400 people who went live and were working on the same day. “Upgrading technology for a critical application needs to be well planned and executed to ensure the firm’s day to day operations are not affected,” Matt Duncan, CEO at NetDocuments, commented. “It’s a combination of people, planning, process, and of course, the technology shift needs to be an improvement from the previous system, otherwise the firm won’t get the needed adoption from its people. Farrer & Co’s brilliant implementation of NetDocuments really speaks to the incredible team as well as the simplicity of the NetDocuments service”.
Farrer & Co will be hosting an event on 1 December 2014 to discuss their DMS evaluation and selection process, as well as what contributing factors made the transition to NetDocuments a firm-wide success - register.