Bird & Bird improves mobility and collaboration with iManage

Bird & Bird is a global law firm with more than 1,100 lawyers in 27 offices across Europe, the Middle East and Asia, as well as close ties with firms in other parts of the world. Bird & Bird provides seamless international services; about 75 percent of the firm’s major clients work with more than one Bird & Bird office.


Technology refresh to foster collaborative environment

Bird & Bird implemented iManage Work in 2005 to manage documents across its offices globally. In 2016, the firm will consolidate 650 employees from its current 3 London building campus into a new 142,500-square-feet building.

“As part of the move, we want to refresh technology wherever possible,” said Karen Jacks, Bird & Bird’s IT director. “Our new office will have an open floor plan designed to foster greater collaboration among our teams. We want to improve mobility and agility so it is easier for everyone to go from their desks to meeting rooms to break out spaces and still be able to seamlessly do their jobs.”

Printing posed a challenge because the firm was using an array of printers, including some MFPs that were not well integrated into its workflow. This approach frustrated employees, who were mobile and wanted to access information when and where they needed it. Lawyers often had to leave meetings to go back to their desk to print documents or contact their assistant to do it. Additional time was wasted if they had to wait for other print jobs.

Confidentiality is of the highest priority so a secure, pull print solution meets this objective and reduces wastage or potential of duplicate printing. “Printing is not the most exciting aspect of our job. But when it doesn’t work, everyone is unhappy,” said Jacks. “We had several goals with our printer refresh: Replace aging printers with more modern MFP solutions, reduce printing costs, support mobile access to printers, improve security and improve integration so that employees could have access to all printing, scanning and copying functionality no matter where they were.”


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