New teams and busy schedule for Moneypenny

News Article - 18/08/2014 : call center, digital receptionist, moneypenny, telephone answering service, Human Resources, Practice Management

So far in 2014, telephone answering specialist Moneypenny has added five new teams of receptionists dedicated to the needs of legal clients to meet the demands of...

Case study: Moneypenny comes to the rescue of one global AMLAW 100 firm when their telecoms provider lets them down in London

Case Study - 18/11/2013 : hr, moneypenny, practice management, receptionists, telephone answering service, Human Resources, Practice Management

With over 550 lawyers and a similar number of staff operating out of offices across the USA, Canada, Asia Pacific and London, one AMLAW 100 firm turned to Moneypenny when the services they ordered from the local telecoms vendor would not...

50 new jobs at Moneypenny

News Article - 19/06/2013 : moneypenny, telephone answering service, Human Resources

Telephone answering specialist Moneypenny, endorsed by The Law Society and supporting more than 700 law firms across the UK has created 50 new jobs so far in 2013 with the likelihood of more to come.

The latest appointments take the total...

Failing to answer or return phone calls could result in a reportable breach

News Article - 20/05/2013 : moneypenny, telephone answering service, Human Resources

Persistently failing to answer or return telephone calls that go on to generate a string of concerns or complaints could now add up to a reportable breach of the industry’s regulatory code. While one or two unanswered calls might be classed...

Moneypenny follow the sun to provide a 24/7 global service

News Article - 03/05/2013 : moneypenny, telephone answering service, Human Resources, Practice Management

Moneypenny’s ever-growing number of legal firm clients were the main drivers behind the company’s thinking when planning a full 24/7 service from the other side of the world. Now Moneypenny enables these clients to provide emergency,...