Into the cloud: Internet computing is much touted as the saviour of SME law firms - but is it?

Blog post - 07/12/2012 : cloud, outsourcing, Tuckers Solicitors, Technology, Practice Management

Those magnificent men in their marketing machines have been going up diddly up up recently in their effusive praise of the 'cloud'. I have a big hot air balloon in my mind’s eye when I hear that, so imagine my horror to discover that in fact:...

BLP mulls low-cost regional base in bid to cut client fees

News Article - 16/11/2012 : outsourcing, Finance, Human Resources, Knowledge Management, Risk & Compliance, Technology

 

Berwin Leighton Paisner (BLP) is looking at outsourcing some of its back office and legal functions, with the launch of its own regional base one of the options under consideration. 

The top 20 UK law firm discussed...

Outsourcer CPA to launch new China and US bases following PE takeover

News Article - 16/11/2012 : General, Intellectual property, Office launches, outsourcing, Finance, Human Resources, Technology

 

CPA Global is gearing up to launch new offices in mainland China and the US as part of a rapid expansion plan, following its $1.5bn (£941m) acquisition by private equity house Cinven in March. 

The legal services...

Scotland to compete with Northern Ireland as low-cost law centre

News Article - 06/08/2012 : nearshoring, outsourcing, Finance, Finance, Technology

 

The Scottish government’s economic development wing is courting London-based managing partners in a bid to emulate Northern Ireland’s success in enticing top firms to open low-cost bases in the country.

Scottish Development...

Briefing on: Law firm strategies in 2012

Resource - 12/06/2012 : aderant, barclays, blackberry, Elite, ERP, Frayman, iris Legal, lexisnexis, outsourcing, strategy, Technology, Finance, Finance, Human Resources, Marketing & BD, Technology, Practice Management

What's your law firm's strategy as the ABS gloves come off?

This month we ask some of the law firm leaders who are closest to the changes being wrought by ABSs and the Legal Services Act what firms can do as the post-LSA...

e-know.net sees Lees into the Cloud

News Article - 01/05/2012 : client acquisition, managed desktop service, outsourcing, Technology, Technology

Managed service provider and legal sector specialist e-know.net has announced further sales success with the signing of Lees Solicitors LLP. Lees is one of Merseyside’s leading law firms and the decision to outsource its IT is a key part...

Moneypenny - A missed call is a missed business opportunity

Video - 01/05/2012 : BPO, outsourcing, reception, telephonist, Human Resources, Human Resources, Practice Management

Video Length: 1 minutes 26 seconds

Moneypenny has been looking after business calls since 2000 and is a UK market leader in the sector, with a reputation for consistently high service levels and an innovative...

Moneypenny delivers service improvements for Tayntons Solicitors.

Case Study - 27/04/2012 : BPO, outsourcing, reception, telephonist, Human Resources, Human Resources, Practice Management

Tayntons is a full service law firm, working from two city centre sites, operating across key private and business markets. Before using Moneypenny, all calls to its offices were handled by the front reception desk, with overflow calls answered...


Fisher Meredith uses Moneypenny to enhance customer service

Case Study - 27/04/2012 : BPO, outsourcing, receptionist, telephonist, Human Resources, Human Resources, Practice Management

Fisher Meredith is an award-winning law firm that offers a high quality and personal service to a range of individuals and organisations. Operating out of offices in central London, the company has particular expertise in the fields of litigation...

Quill Pinpoint launches new website

News Article - 06/03/2012 : outsourcing, quill, quill pinpoint, website, Practice Management, Practice Management

 

Outsourced cashiering service and legal accounting software provider, Quill Pinpoint, has today launched a fresh new website.  Accessible at the familiar www.quill....

Briefing on: Legal technology | Interview with Jan Durant of Lewis Silkin | Plus A&O, BLP and more

Resource - 19/01/2012 : Allen & Overy, berwin leighton paisner, briefing, budgeting and forecasting, business intelligence, business process management, case management, cloud computing, compliance, conflict checking, CRM, data management, digital dictation, document management, e-billing, Elite, ERP solutions, feature article, In-house training, iris, Linetime, Matter Management, morgan cole, multi-currency, network and data services, online legal service, outsourcing, pilgrim, regulation, simmons & simmons, software solutions, Technology, Thomas Eggar, time capture, time recording, weightmans, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

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Briefing on: E-discovery

Resource - 19/01/2012 : briefing, case management, compliance, data management, document management, eDiscovery, education and training, feature article, In-house training, legal costs, Matter Management, offshoring, outsourcing, Recommind, regulation, software solutions, ZyLAB, Knowledge Management, Knowledge Management, Risk & Compliance, Technology

Briefing e-discovery cover

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Briefing on: Competitiveness and the Legal Services Act

Resource - 19/01/2012 : briefing, budgeting and forecasting, business intelligence, business process management, claims handling, cloud computing, compliance, conflict checking, CRM, data management, debt recovery, digital dictation, document management, dwf, e-mail management, eDiscovery, education and training, employer branding, feature article, In-house training, law firm profitability, lexisnexis, Matter Management, nabarro, network and data services, online legal service, outsourcing, profitability, regulation, revenue, software solutions, transcription, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

Briefing on the LSN cover

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Briefing on: Outsourcing | How the top 100 is changing as it adopts a new way of working

Resource - 19/01/2012 : bevan brittan, briefing, business process management, compliance, farrer & co, feature article, In-house training, law firm profitability, linklaters, mcgrigors, offshoring, online legal service, outsourcing, profitability, recruitment services, regulation, SNR Denton, solicitor account rules, transcription, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

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Briefing on: Strategy - how law firms use strategic vision to succeed

Resource - 19/01/2012 : briefing, budgeting and forecasting, business intelligence, business process management, case management, case studies, compliance, CRM, education and training, employer branding, feature article, ip telephony, law firm profitability, lexisnexis, Matter Management, network and data services, offshoring, online legal service, outsourcing, payments, profitability, regulation, Research In Motion, software solutions, telecommunications, workflow, Finance, Finance, Human Resources, Knowledge Management, Marketing & BD, Risk & Compliance, Technology, Practice Management

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Covering the key business issues facing law firms, Briefing talks to everyone in business services and support about what...