Mitie offers ground-breaking hydrogen van courier service to clients

Resource - 01/05/2018 : digital mailroom, Digital printing, document management, eBibles, outsourcing, PreDiscovery, reprographics, Technology

Mitie’s document management business is set to trial the use of a specially designed hydrogen van in partnership with same-day distribution company CitySprint. The vehicle, which will initially serve three clients in the capital, will be...

Five mistakes law firms make ... according to Intelligent Office UK

Resource - 30/04/2018 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services, Human Resources, Practice Management

Back in 2011, Robert Bourns, senior partner at TLT spoke openly about the importance of properly rewarding and promoting law support staff through renumeration schemes. In a piece written for the Law Gazette, Bourns penned…

“...

How Intelligent Office use MI and analytics in administrative support functions

Resource - 26/04/2018 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services, Practice Management

Most law firms accept the need for improving the use of management information (MI) and analytics. In fact, 59% of respondents to PwC’s Law Firms’ Survey 2017 stated that they were using, or planning to use, data and analytics in...

Bumper start to 2018 for Mitie's document management business

Resource - 25/04/2018 : digital mailroom, Digital printing, document management, eBibles, outsourcing, PreDiscovery, reprographics, Technology

Mitie's document management business has had a brilliant start to the year, extending its work with Linklaters and winning a new contract with an international investment bank.

Mitie has expanded its partnership with Linklaters for the...

Freeths appoint Intelligent Office to deliver its support services

News Article - 23/04/2018 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services, Practice Management

Intelligent Office UK (IO), the leading provider of PA, document production and administrative support services to the legal sector, has been appointed by Freeths to deliver its reprographics, mail and courier, front of house, records management...

Mitie business achieves highest standard for information security management

News Article - 20/04/2018 : digital mailroom, Digital printing, document management, eBibles, outsourcing, PreDiscovery, reprographics, Technology

The total security and document management business of Mitie, the FTSE 250 strategic outsourcing company, has announced it has achieved ISO 27001 certification for information security management.

The registration recognises Mitie’s...

Double win for Mitie at the PFM awards 2017

News Article - 20/04/2018 : digital mailroom, Digital printing, document management, eBibles, outsourcing, PreDiscovery, reprographics, Technology

Mitie’s document management business has scooped two awards at the Premises & Facilities Management (PFM) Awards 2017.

The awards ceremony, held on 1 November at The Brewery in London, saw over 600 people come together to...

Intelligent Office UK: how to communicate change initiatives to administrative support staff

Resource - 13/04/2018 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services, Human Resources, Practice Management

To any law firm planning on implementing substantial change, it won’t be news that a strategic approach is imperative to the success of the transformation. But when this change involves potentially sensitive subjects such as; outsourcing,...

Intelligent Office achieves the ‘Ones to Watch’ rating from Best Companies

News Article - 11/04/2018 : Business Process Outsourcing, General, law firm outsourcing, outsourcing, secretarial support, transcription services, Practice Management

Intelligent Office (IO) has been recognised as an employer of choice having achieved the ‘Ones to Watch’ rating from Best Companies. This latest accolade comes during a very successful 18 months for IO which has seen the business win...

The three myths of outsourcing your law firm’s support services

Resource - 28/03/2018 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services, Practice Management

With internal resources stretched like never before (and clients relentlessly expecting more for less), law firms have been outsourcing their support services to experts in the field—and they’ve had great success....

Intelligent Office UK: the incentives administrative support staff care about

Resource - 20/03/2018 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services, Practice Management

A law firm is a team.

Like all teams, success depends on cooperation, communication, and commitment from everyone…

Which means administrative support staff are also key to the success of a firm. (As cheesy as it is,...

Oyez speech now offering DictateNow as an integrated transcription solution

News Article - 15/03/2018 : legal services, legal solutions, managed print services, outsourcing, OyezTeam, UK Solicitors, Practice Management

Oyez Speech and DictateNow have recently completed integration between their Digital Speech software and Transcription Services.

This collaboration will provide Oyez Speech users with easy, convenient access to...

5 questions to ask before outsourcing support services for your law firm.

Resource - 12/03/2018 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services, Practice Management

In the past, decision makers in law firms believed that outsourcing administrative support services could compromise their firm.

More recently, due to growing pressures on profit margins, overextended internal resources, and an...

Administrative support vs fee earners

Resource - 07/03/2018 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services, Technology

As a member of the management team or partner of a law firm, you know that PAs, document production and administrative support staff are integral to the smooth running of your firm.

While fee earners carry much of...

Farrer & Co renews its contract with Intelligent Office for a third time

News Article - 14/02/2018 : Business Process Outsourcing, law firm outsourcing, outsourcing, secretarial support, transcription services, Technology

Farrer & Co outsourced to IO in 2007. Since then IO has improved the quality, professionalism and depth of services provided to the firm’s partners, fee earners and support functions.

The IO team have supported several major...