Hill Dickinson Improves Client Service and retention using BlackBerry

Case Study - 19/01/2012 : CRM, digital dictation, law firm profitability, Marketing & BD, Marketing & BD, Technology

 

Hill Dickinson prides itself on the quality of the service it provides to clients. The client relationship is built on establishing trust, demonstrating credibility and delivering excellence. Consequently, the firm is, “always...

PEAPOD LEGALOffice Case Study in Conjunction with HSRLaw

Case Study - 19/01/2012 : case management, digital dictation, law firm profitability, legal accounts, Technology, Technology

After careful consideration, HSRLaw chose to work with PEAPOD LEGALOffice based on the company's strong reputation within the industry, and for the flexibility that its products could provide. PEAPOD LEGALOffice also stood out from the rest in...

Implementing Proclaim to compete more effectively in the evolving legal services marketplace

Case Study - 19/01/2012 : data management, law firm profitability, Matter Management, PMS, time recording, workflow, Finance, Finance, Knowledge Management, Technology

Lees Solicitors LLP is a Wirral-based, multi-disciplinary practice employing over 100 staff at offices in Birkenhead, Heswall, and West Kirby.

The practice recently chose Eclipse's Proclaim Practice Management system as a firm-wide...

Debenhams Ottaway Save £500,000 in Salary Costs by Using Voicepath

Case Study - 19/01/2012 : costs recovery, digital dictation, law firm profitability, outsourcing, transcription, Finance, Finance, Human Resources, Technology

Debenhams Ottaway solicitors was formed in September 2008 following the merger of Turner & Debenhams solicitors and Ottaways solicitors. The two firms were individually significant, successful organisations with proud traditions but...

William Fry: established enterprise firm upgrades to smarter business

Case Study - 19/01/2012 : law firm profitability, legal accounts, Finance, Finance, Technology

At the direction of Dave South, the Elite Consulting Services team led William Fry’s Finance and Accounting team through a proprietary business process review that examined every process from cradle to grave conducted in these departments...

Adams & Adams leverages WorkSite’s powerful technology with combined roll-out and upgrade

Case Study - 19/01/2012 : infrastructure, law firm profitability, Technology, Technology

South African law firm Adams & Adams specialises in trademark and patent law, representing global brands throughout Africa. It’s ever growing commercial, property and litigation department ensures that Adams & Adams delivers a...