Intelligent Office UK: What difference can a better front of house customer service actually make?

News Article - 25/10/2018 : administration management, customer service, front of house, outsourcing, reception teams, Marketing & BD

Can you remember the last time you experienced great service? It might have been at a restaurant, a client’s reception desk, or the delivery guy smiling as he passed over a package.

Now think about the last time you had bad service,...

Wedlake Bell agrees outsourcing deal with Intelligent Office

News Article - 07/03/2016 : core goods procurement, facilities, front of house, law firms, mailroom, Matter Management, reprographics, secretarial, shared services, wedlake bell, Human Resources

Intelligent Office, the leading support services provider to UK law firms, has been appointed by top 100 law firm Wedlake Bell to provide print, reprographics, mail, archive and facilities services on site at its London office.

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Gillespie Macandrew renews Intelligent Office contract

News Article - 13/01/2016 : anti-money laundering administrative support, client take-on, file management, front of house, Gillespie Macandrew, outsourcing, support services provider, Practice Management

Intelligent Office UK has cemented its reputation as the leading support services provider to UK law firms with news of a contract renewal by Gillespie Macandrew.

Gillespie Macandrew first outsourced its mailroom...

Capsticks agrees contract renewal with Intelligent Office

News Article - 18/09/2015 : archives, capsticks, front of house, Intelligent office uk, local administrative support, print and mailroom, Human Resources, Technology

Specialist business services outsourcing provider Intelligent Office UK has secured a second term with UK law firm Capsticks.

The deal continues the relationship between Intelligent Office and Capsticks, which began in...

Could your front of house staff win you more business?

Resource - 02/06/2015 : front of house, General, Intelligent office uk, outsourcing, Human Resources

When potential clients visit your offices, what’s the first thing they encounter? A carefully prepared pitch proposal? A senior partner? Or your front of house staff?

Of course, it’s not just the intellect and experience of...