Symphony's guide to managing and maintaining key referrer relationships

Resource - 29/06/2020 : client lifecycle management, cloud based CRM, CRM, email marketing, envision, legal software, practice management, Symphony APS, timekeeping, whysymphony, Practice Management

Referrer relationships can significantly drive firm or group revenue, yet these relationships can easily dissolve if overlooked.

Many firms will report monthly or quarterly on fees generated by key referral sources, yet by the time a...

Tikit: The importance of building relationships to stretch client loyalty

Resource - 17/06/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

Achieving a degree of client loyalty generally isn’t something that happens overnight. Normally it’s the culmination of lots of positive activity over a period of time, or perhaps a particularly successful outcome under challenging...

Tikit announces partnership with Orchard Rock and The CS Partnership

News Article - 03/06/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

Property Focus, developed by Orchard Rock and The CS Partnership, is an intuitive, data driven case management solution with complete conveyancing workflows. The workflows are completely flexible and built within Tikit’s practice and case...

Tikit: Somebody that I used to know ...

Resource - 26/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

Over that past 5 years I have engaged with at least 5 legal practices for a number of different requirements. I didn’t particularly plan it that way, generally I try and maintain a great working relationship with just the one service...

Tikit: The 'new normal'?

Resource - 18/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

As I write this there is an emerging sense of movement towards an eventual release from lockdown restrictions. News updates from around the world detail gradual and tentative steps towards what is being described at the “New Normal...

Tikit: Now’s the time to get to know your clients

Resource - 12/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

As the glimmerings of a possible emergence from the Coronavirus lockdown appear on the distant horizon we can be sure that business is already planning a sprint from the click of the starting gun. A flurry of marketing and sales activity is...

Tikit webinar: Challenges to implementing a client experience programme within the firm

Event - 07/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management, Webinars

Excellence of legal advice is increasingly being seen as a ’given’ when selecting a law firm. Focus is shifting towards other elements of the client experience and in order to ensure that the end-to-end service a firm offers is a...

Tikit webinar: Business development in times of big data

Event - 07/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management, Webinars

Join us on 19th May 2020 at 12pm for a virtual session discussing the relationship refresh: business development in times of big data.

Luckily it is not only CRM systems themselves that have evolved but complementary solutions have emerged...

Tikit webinar: Challenges to implementing a client experience programme within the firm

Event - 06/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management, Webinars

Excellence of legal advice is increasingly being seen as a ’given’ when selecting a law firm. Focus is shifting towards other elements of the client experience and in order to ensure that the end-to-end service a firm offers is a...

Tikit announces new reseller partnership with viu to enhance customer relations

News Article - 04/05/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

Tikit, a global provider of technology to legal firms announces a new partnership with client engagement platform provider, viu, to offer improved client relations to law and accountancy firms.

Cost-effective and automatic, the viu...

Tikit delivers full PMS replacement project remotely

News Article - 28/04/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management

Tikit, a global provider of technology solutions for the legal and professional sector, today announced they have delivered a full PMS replacement Go-Live phase entirely through WebEx.

Ben Hoare Bell have offices across the North East and...

Top 10 tips for amending and styling Microsoft Word documents

Event - 09/04/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management, Webinars

Want to make your documents look more professional? Make Microsoft Word do the work for you with these handy tips and tricks. In this training session we will touch upon the following:

  • Working with heading styles
  • Amending...

Symphony to launch Client Sense platform at LPM South

News Article - 09/04/2020 : client lifecycle management, cloud based CRM, CRM, email marketing, envision, legal software, practice management, Symphony APS, timekeeping, whysymphony, Practice Management

We’re excited to announce that we’ll be launching our new client retention and business development platform, Client Sense, for legal professionals at LPM South (10 February 2020).

Why Client Sense?...

Symphony: The benefits of a data driven approach

Resource - 08/04/2020 : client lifecycle management, cloud based CRM, CRM, email marketing, envision, legal software, practice management, Symphony APS, timekeeping, whysymphony, Practice Management

We recently held an interactive webinar focusing on how legal and accounting firms can create real-time visibility to identify, protect and grow client relationships.

Professional services firms have vast amounts of...

Tikit webinar: Top 10 tips for Microsoft Excel when working from home

Event - 02/04/2020 : document templates, email marketing, legal software, practice management, timekeeping, Practice Management, Practice Management, Webinars

Join us for a free training session on Wednesday 8th April at 2pm where we share our Top 10 Tips on Excel when working from home. Our training experts will take you through helpful hacks so dealing with data on Excel isn’t so painful.

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