Centre for Assessment – ISO 9001 internal auditor training (April)

Event - 13/01/2017 : customer service excellence, Information security management, ISO, ISO 9001, ISO 9001 training, ISO training, Lexcel, Manchester, quality management, Practice Management, Training and educational courses

This one-day workshop will equip delegates with the knowledge and skills to competently audit their internal quality management system as required by ISO 9001:2008 or ISO 9001:2015.

By the end of the workshop, delegates will receive an...

Centre for Assessment – ISO 9001 internal auditor training in Februrary

Event - 13/01/2017 : customer service excellence, Information security management, ISO, ISO 9001, ISO training, Lexcel, Manchester, quality management, Practice Management, Training and educational courses

This one-day workshop will equip delegates with the knowledge and skills to competently audit their internal quality management system as required by ISO 9001:2008 or ISO 9001:2015.

By the end of the workshop, delegates will receive an...

Centre for Assessment – SRA continuing competence training in Manchester

Event - 13/01/2017 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, SRA, Human Resources, Training and educational courses

Are you ready for the SRA's New Regime? This practical and interactive course will explore the new regime introduced by the SRA to replace the previous CPD requirements for solicitors this year.

The course will explore what it all...

Centre for Assessment – SRA continuing competence training in London

Event - 13/01/2017 : Central London, customer service excellence, Information security management, ISO, ISO training, Lexcel, quality management, SRA, Human Resources, Training and educational courses

Are you ready for the SRA's New Regime? This practical and interactive course will explore the new regime introduced by the SRA to replace the previous CPD requirements for solicitors this year.

The course will explore what it all...

Luan de Burgh on why excellent customer service matters

Resource - 11/01/2017 : consultant, customer service excellence, customers service, leadership consultant, Marketing & BD

Over the past few weeks most of us will have been a customer of some sort and experienced varied levels of customer service. We can all chose from an assortment of shops, restaurants and other providers many of which offer the same, or very...

Centre for Assessment – Becoming a customer service excellence champion

Event - 17/11/2016 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, Marketing & BD, Training and educational courses

Customer Service Excellence is a practical tool that drives customer focused change within organisations. It aims to bring professional high level customer service concepts into common practice whilst building a picture of your organisation and...

Centre of Assessment – Becoming a customer service excellence champion

Event - 17/11/2016 : Central London, customer service excellence, Information security management, ISO, ISO training, Lexcel, quality management, Marketing & BD, Training and educational courses

Customer Service Excellence is a practical tool that drives customer focused change within organisations. It aims to bring professional high level customer service concepts into common practice whilst building a picture of your organisation and...

Centre for Assessment – ISO 9001 internal auditor training

Event - 14/11/2016 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, Technology, Training and educational courses

ISO 9001 is an internationally recognised Standard that...

Centre for Assessment – ISO 9001:2015 update training

Event - 11/11/2016 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, Human Resources, Training and educational courses

ISO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until...

Centre for Assessment – Making the transition to ISO 14001:2015

Event - 11/11/2016 : centre for assessment, CPD, customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, training, Human Resources, Training and educational courses

ISO 14001 is the most widely used Environmental Management standard globally. The new, 2015 version of the standard has many significant changes that include requiring organisations to show greater commitment from top management; taking a...

Centre for Assessment – making the transition to ISO 14001:2015

Event - 07/11/2016 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, Human Resources, Risk & Compliance, Training and educational courses

As an IEMA Registered Training Centre, Centre for Assessment is certified to deliver the IEMA Making the Transition to ISO 14001:2015 one day course

Overview

ISO 14001 is the most widely used Environmental Management...

Centre for Assessment – ISO 9001:2015 update training

Event - 07/11/2016 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, Human Resources, Risk & Compliance, Training and educational courses

ISO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until...

Centre for Assessment – ISO 9001 internal auditor training 2

Event - 07/11/2016 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, Human Resources, Risk & Compliance, Training and educational courses

ISO 9001 is an internationally recognised Standard that demonstrates a commitment to quality and customer satisfaction, as well as a drive for continuous improvement.

Supporting organisations with quality management, working with ISO...

Centre for Assessment – learn more about BS 76000: 2015 valuing people management system

Event - 03/11/2016 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, Human Resources, Technology, Workshops and seminars

Can't make the 10.30AM session? Don't worry, there is another session in the afternoon – 2:00PM to 4:00PM. Click here to register you...

Centre for Assessment – ISO 9001: 2015 update training workshop

Event - 03/11/2016 : customer service excellence, Information security management, ISO, ISO 9001, ISO 9001 training, ISO training, Lexcel, Manchester, quality management, Technology, Workshops and seminars

ISO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until...