- Travelers – client relations
Guidance notes for legal practices
In these guidance notes Travelers look at why identifying your client, their objectives and their authority is essential if you are to give a good service.
- Travelers: Organisation
Good research, careful preparation and excellent client care can all be spoiled by lack of organisation. It is important that everyone in your practice follows procedures, and this must include partners and directors – nobody should be...
- Management liability product set – crime
Increasing numbers of businesses in the UK are experiencing some form of financial fraud. With perpetrators of financial crime developing increasingly sophisticated methods, companies are more than ever vulnerable to attack regardless of the...
- Travelers on why everyone needs to make time for risk management
This article was originally featured as an interview in the April 2018 issue of LPM. To read the issue in full, ...
- Travelers: Client selection
Many claims could be avoided by selecting clients more carefully.
The client who refuses to pay, does not like your advice and does not give instructions is not only difficult to deal with, but is more likely to be the source of a...
- Miller Insurance Services – obtaining PI insurance for a new law firm
Miller’s Paddy Synnott, met with Richard Cramer, founder and partner of FrontRow Legal in Leeds, and talked to him about the highs and lows of setting up his own law firm including the difficulty in getting insured...
- Travelers: Time limits
All dates are important but not all are time critical. Non-critical dates include routine appointments and file reviews.
While these dates are important, missing them is unlikely to generate a claim. At all stages of a matter, it is...
- Miller Insurance Services: are you ready for GDPR?
The General Data Protection Regulation comes into effect across the European Union on May 25. It replaces the UK’s Data Protection Act 1998 (DPA) – and will bring data privacy up to date in the digital age. Brexit will not affect the...
- Experts need forward thinkers, say Travelers
Last year Travelers worked on a research report entitled ‘Legal innovation and risk management’. The report tackled two main questions – how are law firms innovating to respond to client demands and what impact is this having on...
- Experts need innovative minds, say Travelers
Innovation is the current buzzword in the legal industry. Scan the management team at any top 50 UK law firm and ‘innovation’ will likely appear in at least one person’s title. Go to a legal awards event and there...
- Experts needed for workplace innovation, say Travelers
Innovation is coming to the legal workspace. From collaborative working and flexi-desks to remote working and client lounges, law firms are exploring a range of initiatives that maximise client engagement and help their staff work more...
- Travelers for the legal sector - because reputation is everything
Word spreads fast. In law, perhaps more than any other field, your brand is only as strong as the advice you give your clients. Your reputation is your business.
So we designed our comprehensive cover to manage the commercial...
- Miller Insurance Services say that the winds are changing in solicitors’ PI insurance
It’s been a buyer’s market in recent years for solicitors purchasing professional indemnity insurance. But could that soon change? We canvassed the views of a number of experts to find out what 2018 might hold.
For some law...
- Miller Insurance Services: Worried about data breach? Then take cover
Resource - 08/01/2018 : cyber insurance, cybersecurity, data breach, Insurance for lawyers, Professional insurance for solicitors, SME law firms, Solicitors insurance, Solicitors PI Insurance, Solicitors PII, Knowledge Management, Risk & Compliance, Technology