Centre for Assessment training – Becoming a customer service excellence champion (June)

Event - 09/03/2017 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, Marketing & BD, Training and educational courses

Customer Service Excellence is a practical tool that drives customer focused change within organisations. It aims to bring professional high level customer service concepts into common practice whilst building a picture of your organisation and...

Centre for Assessment – ISO 9001:2015 update training (July)

Event - 09/03/2017 : Central London, customer service excellence, Information security management, ISO, ISO training, Lexcel, quality management, Technology, Training and educational courses

ISO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until...

Centre for Assessment – ISO 9001:2015 update training (May)

Event - 09/03/2017 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, Technology, Training and educational courses

ISO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until...

Centre for Assessment – ISO 9001 internal auditor training (June)

Event - 09/03/2017 : Central London, customer service excellence, Information security management, ISO, ISO training, Lexcel, quality management, Finance, Training and educational courses

This one-day workshop will equip delegates with the knowledge and skills to competently audit their internal quality management system as required by ISO 9001:2008 or ISO 9001:2015.

By the end of the workshop, delegates will receive an...

Centre for Assessment – BS 76000 implementation workshop (April)

Event - 09/03/2017 : Central London, customer service excellence, Information security management, ISO, ISO training, Lexcel, quality management, Human Resources, Workshops and seminars

This Valuing People Management System follows the structure of both ISO & British Standards (BS). The standard has been developed by experts from industry bodies, employers and unions to provide a framework for organisations to value people,...

Centre for Assessment – Risk in law firms: Help or hindrance?

News Article - 13/01/2017 : customer service excellence, Information security management, ISO, ISO training, Lexcel, quality management, Risk & Compliance

The increase in PII costs for law practices over recent years has put risk management firmly in the spotlight for many firms, but risk isn’t just about claims or mistakes.

The legal sector - Risky Business

With the...

Centre for Assessment – Are you ready for the SRA’s continuing competence?

Resource - 13/01/2017 : customer service excellence, Information security management, ISO, ISO training, Lexcel, quality management, SRA, Human Resources

As of 1st November 2016 the SRA’s requirement for solicitors to complete 16 CPD hours each year has been replaced with the new Continuing Competence scheme. The old system had come to be seen by the regulator as a tick-box exercise and as a...

Centre for Assessment – Making the transition to ISO 14001:2015 workshop (June)

Event - 13/01/2017 : customer service excellence, Information security management, ISO, ISO 14001:2015, ISO training, Lexcel, Manchester, quality management, Practice Management, Workshops and seminars

As an IEMA Registered Training Centre, Centre for Assessment is certified to deliver the IEMA Making the Transition to ISO 14001:2015 1 day course.

ISO 14001 is the most widely used Environmental Management standard globally. The new...

Centre for Assessment – Making the transition to ISO 14001:2015 workshop (May)

Event - 13/01/2017 : customer service excellence, Information security management, ISO, ISO 14001:2015, ISO training, Lexcel, Manchester, quality management, Practice Management, Workshops and seminars

As an IEMA Registered Training Centre, Centre for Assessment is certified to deliver the IEMA Making the Transition to ISO 14001:2015 1 day course.

ISO 14001 is the most widely used Environmental Management standard globally. The new...

Centre for Assessment – Making the transition to ISO 14001:2015 workshop (March)

Event - 13/01/2017 : customer service excellence, Information security management, ISO, ISO 14001:2015, ISO training, Lexcel, Manchester, quality management, Practice Management, Workshops and seminars

As an IEMA Registered Training Centre, Centre for Assessment is certified to deliver the IEMA Making the Transition to ISO 14001:2015 1 day course.

ISO 14001 is the most widely used Environmental Management standard globally. The new...

Centre for Assessment – Becoming a customer service excellence champion training (May)

Event - 13/01/2017 : customer service excellence, Information security management, ISO, ISO training, Lexcel, Manchester, quality management, Marketing & BD, Workshops and seminars

Customer Service Excellence is a practical tool that drives customer focused change within organisations. It aims to bring professional high level customer service concepts into common practice whilst building a picture of your organisation and...

Centre for Assessment – Valuing people: BS 76000 implementation workshop (March)

Event - 13/01/2017 : customer service excellence, Information security management, ISO, ISO training, Lexcel, quality management, Marketing & BD, Workshops and seminars

BS 76000 is a recently launched management system in the field of Human Resource Management, providing a framework for organisational improvement and measurement which can be externally audited with achievement of certification.

What is...

Centre for Assessment – ISO 9001: 2015 update training in London

Event - 13/01/2017 : Central London, customer service excellence, Information security management, ISO, ISO 9001, ISO training, Lexcel, quality management, Practice Management, Workshops and seminars

SO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until 30th...

Centre for Assessment – ISO 9001:2015 update training in Manchester

Event - 13/01/2017 : customer service excellence, Information security management, ISO, ISO 9001:2015, ISO training, Lexcel, Manchester, quality management, Practice Management, Workshops and seminars

ISO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until...

Centre for Assessment – ISO 9001 internal auditor training (April)

Event - 13/01/2017 : customer service excellence, Information security management, ISO, ISO 9001, ISO 9001 training, ISO training, Lexcel, Manchester, quality management, Practice Management, Training and educational courses

This one-day workshop will equip delegates with the knowledge and skills to competently audit their internal quality management system as required by ISO 9001:2008 or ISO 9001:2015.

By the end of the workshop, delegates will receive an...