Baskerville Drummond: Presenting a business case for increased IT spend

News Article - 08/01/2019 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

My previous article “Law Firm IT Spend – Getting it Right”, gave an overview of achieving the right level of IT spend by considering typical...

Baskerville Drummond Consulting: One size fits all vs niche offerings

News Article - 10/12/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

Most full-service law firms face the major challenge of having to reconcile the differing IT system requirements of their various practice areas with the limited resources – both IT and financial – available to the firm.

On the...

Baskerville Drummond: Beware of what’s in the barrel

News Article - 22/11/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

David Baskerville, Baskerville Drummond Consulting LTD

I was recently invited to speak at The Law Society’s Law Management Section conference. My topic was “Getting value from IT investments”.

...

Law firm business and IT leaders forum: The first in Baskerville Drummond's series

Event - 01/10/2018 : case management, IT review, it strategy, practice management systems, system selection, Marketing & BD, Technology, Webinars

The first meeting, hosted by our friends Protiviti at their London office in the Shard, on Tuesday 23rd October 2018 (9:30am–4:30pm), will focus on Practice Management Systems with the following keynote sessions:...

New networking series: Baskerville Drummond's Law Firm Business and IT Leaders forum

News Article - 01/10/2018 : case management, IT review, it strategy, practice management systems, system selection, Technology, Practice Management

Baskerville Drummond Consulting is launching a new networking forum.

The idea is that we bring some of our clients and other similar sized firms together a few times a year (to be decided at the first meeting) to provide our network...

Baskerville Drummond: Busting the buzzwords – Part three

Resource - 11/09/2018 : case management, IT review, it strategy, practice management systems, system selection, Risk & Compliance, Technology

O! it is pleasant with a heart at ease,
Just after sunset, or by moonlight skies,
To make the shifting clouds be what you please (…with thanks to Samuel Taylor Coleridge)

As we sweltered and gasped through one of the...

The value of unstructured data

Resource - 13/08/2018 : case management, IT review, it strategy, practice management systems, system selection, Knowledge Management, Practice Management

What is Unstructured Data?

Unstructured is defined as “not formally organised in a set or conventional pattern”.

At home, most of us save documents to either our Documents folder on the PC or to cloud storage products...

Baskerville Drummond talks about phone system obsolescence

Resource - 26/07/2018 : case management, IT review, it strategy, practice management systems, system selection, Technology, Practice Management

If you are still using an in-house telephone system based on older technologies, then you need to be aware that BT will be making it obsolete over the next few years. However, the need to upgrade is an opportunity to rethink your entire...

Busting the buzzwords: IaaS – Ascending into the cloud

Resource - 19/07/2018 : case management, IT review, it strategy, practice management systems, system selection, Risk & Compliance, Technology

As we trot, canter and then hopefully gallop through all the “cloud” buzzwords, we will try to provide some context for their logical progression, and then the why’s and how’s of their evolution (yes, Darwin’s law...

Busting buzzwords: a somewhat irreverent take on tech geek-speak

Resource - 03/07/2018 : case management, IT review, it strategy, practice management systems, system selection, Technology, Practice Management

Every couple of years and applying Moore’s Law, with increasing frequency one of the giants of the tech industry (or their marketing teams) come up with a sexy sounding buzzword or acronym. Very quickly, the latest buzzword will then burn a...

Mergers and IT – happily ever after?

Resource - 25/05/2018 : case management, IT review, it strategy, practice management systems, system selection, Technology, Practice Management

Mergers are increasingly common amongst law firms internationally and the UK is no exception. One source indicates that there were sixteen mergers affecting the UK top 100 firms in 2017 with a further four in the first quarter of 2018. There will...

The daunting task of changing your practice management system

Resource - 14/05/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

Law firms rarely change their PMS, doing so on average about every 15 to 20 years, and rightly so as the cost and effort involved is substantial. Furthermore, a firm can expect such a project to distract from the day-to-day operation of the firm...

Baskerville Drummond – Silly business processes

Resource - 08/05/2018 : case management, IT review, it strategy, practice management systems, system selection, Risk & Compliance, Practice Management

I recently had an email from Microsoft Bing Places requesting that I ensure our company registration record was up-to-date. The experience which followed was a good reminder of the frustrations of users when dealing with inefficient processes...

LPM Legal IT landscapes event - a review by Baskerville Drummond

Resource - 03/05/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

We attended – and facilitated – at a most informative Legal Practice Management (LPM) event yesterday, where Rupert Collins-White analysed the results of the ...

Baskerville Drummond case study – PMS selection for Hunt & Coombs

Case Study - 26/04/2018 : case management, IT review, it strategy, practice management systems, system selection, Practice Management

Executive Summary
 

Client challenge:

Hunt & Coombs are currently using Envision, a product which had been made “end of life” by Thomson Reuters. Whilst the firm had good IT leadership it...