Risk management staffing strategies to optimise post-pandemic business agility according to Intapp

The COVID-19 pandemic made 2020 a very challenging year, as law firms were forced to quickly pivot from an in-office environment to a remote work model. Our newly released edition of the Intapp Risk Staffing Survey builds on our earlier surveys, and investigates the true impact of the pandemic’s global disruption.

How to increase client survey response rates according to MyCustomerLens

I’m often asked what we do to help increase survey response rates. The answer is that we help firms do three things differently. This post covers the what, why and when of increasing client response rates. But these three tactics only work if you accept a simple truth. Your client experience surveys are part of your client’s experience!

Exploring the technology mindset gap: a deep dive analysis by Advanced

With technology’s continuous evolution, the disparity between senior leaders and junior employees in terms of their technology mindset becomes evident. To explore this divide, Advanced conducted a survey with fascinating and concerning results.

Unconscious bias in hiring: the invisible barrier to DE&I – find out more with Advanced

A surprising revelation from this year’s Annual Trends Report is that only 38% of the survey respondents agree with the statement: ‘We work hard to remove bias in our recruitment practices.’

Thomson Reuters future of professionals report predicts AI will have a transformational impact on professional work by 2028

Thomson Reuters, a global content and technology company, today released its Future of Professionals Report. The survey of more than 1,200 individuals working internationally shares the predicted impact that generative AI will have on the future of professional work.

Sneak peek into Exizent’s 2023 Bereavement Index

Earlier this year, Exizent began their research for their annual Bereavement Index report by conducting a comprehensive survey involving individuals who navigated the intricate pathways of bereavement, coupled with the consequential administrative protocols following the loss of a loved one.

So, just how ARE lawyers perceived in the UK? Conscious Solutions discusses…

In January Clare Fanner from the Law Firm Marketing Club shared some data that, according to a survey of 1,020 US adults in December 2022*, lawyers only had a 21% positive honesty and ethical standards ‘rating’ and a whopping 41% ‘negative’ rating.

Conscious: Take part in this year’s professional services marketing survey

Conscious are sponsoring a survey from the Law Firm Marketing Club, to help law and accountancy firms to understand what trends exist in professional services firms, with a focus on marketing.

Conscious Blog: So just how are lawyers perceived in the UK?

In January Clare Fanner from the Law Firm Marketing Club shared some data that, according to a survey of 1,020 US adults in December 2022*, lawyers only had a 21% positive honesty and ethical standards ‘rating’ and a whopping 41% ‘negative’ rating.

2022 law firm procurement executive summary from HBR Consulting

The purpose of HBR Consulting’s annual Law Firm Procurement Survey is to equip law firm leaders with a point of reference for advancing the role of procurement and an industry baseline to benchmark against their peers.