“We can work it out” – building IT supplier relationships to improve the resolution of issues with 3Kites

As two Liverpudlians of no little renown once said, “Think of what you’re saying, you can get it wrong and still you think that it’s alright”. Is it possible that this reflects the relationship you have with at least one of your IT suppliers? 

Considerations when selecting an IT supplier – find out more with 3Kites

Selecting the right IT supplier is a critical decision for any organisation, as it can significantly impact the efficiency, security and overall success of your IT infrastructure.

Improving the success rate of your firm’s projects with 3Kites

Why is it that so many projects finish late, come in over budget and repeatedly fail to meet the agreed objectives, leaving end users frustrated whilst those who have worked hard on their delivery are thoroughly deflated?  If, like most people, you are all too aware of this situation but feel powerless to stop it affecting your firm’s projects, you may want to consider an alternative approach.

Ensuring the smooth running of your IT service with 3Kites

For those of you who are responsible for managing the IT in your firm, this 3Kites article discusses some of the key points and questions that you may need to consider to ensure your systems are maintained correctly.

How much supplier due diligence is enough for a major system procurement? Find out more with 3Kites

We have recently seen comments questioning the value of in-depth supplier due diligence and, in particular, the RfP (Request for Proposal) document which poses questions about functionality and other areas when firms are evaluating and selecting new systems.

What are the key features of a case or matter management system for an in-house legal team? Find out more with 3Kites

Case Management Systems have been used in legal practices for decades.  In essence, they help to organise and manage legal work, enabling lawyers to track and coordinate all the activities, documents, deadlines, and communication related to a specific piece of work (we’ll call it a “matter” here as it could be a court case, a transaction, or an advisory piece).

3Kites is planning for system upgrades and future improvement phase

Going live with any new system is a success and should be celebrated… but it is just the beginning of the journey with that product. It is often one that you will be on for many years and complacency is not an option.

Is AI really here yet, have we missed the boat, are we struggling to keep up? 3Kites will help you

Against the backdrop of Richie Sunak’s AI Safety Summit and the seemingly daily pronouncements introducing AI-enabled everything, Paul starts by contrasting the current situation with our reaction to other significant technological shifts in the last 200 years.

What is a fractional IT director and do I need one? Find out with with 3Kites

The IT landscape is constantly changing, and navigating this landscape is a key requirement for businesses of every size to ensure they are managing systems and data, providing cybersecurity and implementing relevant digital transformation initiatives to maximise returns and minimise risks.

What ‘optimising’ your annual software costs really means according to 3Kites

Software costs shouldn’t be a problem – we have maintenance agreements in place with providers and, in many cases, have bought our software licences outright.