The value of support services from your tech partner – find out more with Ascertus

I have now worked on both sides of the ‘support’ fence – in-house IT service support in law firms and now at Ascertus, a technology partner to professional services organisations. On reflection, it is only now that I truly see the nuanced difference in approach, focus and service delivery between the two roles.

Improving the success rate of your firm’s projects with 3Kites

Why is it that so many projects finish late, come in over budget and repeatedly fail to meet the agreed objectives, leaving end users frustrated whilst those who have worked hard on their delivery are thoroughly deflated?  If, like most people, you are all too aware of this situation but feel powerless to stop it affecting your firm’s projects, you may want to consider an alternative approach.

Elite launches premier delivery partner program

Elite, a leading provider of financial management and business operations solutions to the world’s most successful law firms, today launched its Premier Delivery partner program, which will enable customers to work directly with two initial Premier Delivery service partners on end-to-end implementations of Elite’s 3E cloud solution.

Elite launches premier delivery partner program

Elite, a leading provider of financial management and business operations solutions to the world’s most successful law firms, today launched its Premier Delivery partner program, which will enable customers to work directly with two initial Premier Delivery service partners on end-to-end implementations of Elite’s 3E cloud solution.

A roundup of IT training according to Jayva Global

In our previous two training blogs, we’ve illustrated the importance of training and preferred delivery methods. Take a look at ‘Why investing in software training is good for business’ and ‘Big bang vs bitesize training’ published on 25th September and 2nd October respectively.

The power of specialisation: why law firms should choose specialist, not generalist, software trainers

If you’ve been following our training blog series, you’ll know we’ve previously tackled reasons to invest in training, preferred delivery methods and types of training available. Remind yourself by revisiting ‘Why investing in software training is good for business’, ‘Big bang vs bitesize training’ and ‘A roundup of IT training’.

Fulcrum GT revolutionises legal service delivery with the much-anticipated RAPIDx addition to its snap direct platform

Fulcrum GT, provider of the leading digital business platform for legal and professional services firms, Snap Direct, announces the launch of its game-changing new platform addition: RAPIDx.

Driving Engagement through personalised newsletters with Promptr CRM: customised content delivery at a global law firm

Driving Engagement through personalised newsletters with Promptr CRM: customised content delivery at a global law firm.

Discover the value of support services from your tech partner with Ascertus

I have now worked on both sides of the ‘support’ fence – in-house IT service support in law firms and now at Ascertus, a technology partner to professional services organisations. On reflection, it is only now that I truly see the nuanced difference in approach, focus and service delivery between the two roles.

Generative AI, LLMs, Chat GPT and GPT-4 – What’s the difference? Find out with Ascertus

There is a lot of talk within the legal and other business sectors around how generative AI can be harnessed to reduce delivery timelines, increase accuracy and maximise efficiency.