Complaints, errors and claims and how to successfully manage them – Webinar by InfoTrack

Preventing and managing complaints can prove challenging, which is why we’ll be joined by Phil Edwards, Managing Director at Quality PI, and Business Consultant Lisa Summerton, who together will help you with essential strategies for preventing and effectively managing complaints.

How to fix the top five things that go wrong with law firm CRM – find out more with Promptr CRM

CRM should have fabulous ROI, great adoption, and no complaints over data integrity. However, the reality is often very different.

Ascertus: Communicating change – It’s an opportunity not a chore

The lack of effective communication is one of the top complaints from users when organisations implement change.