Katchr partners with Elite

Katchr has announced a new partnership with Elite, a leading provider of financial management and business operations solutions to the world’s most successful law firms, which will provide 3E and ProLaw clients with access to Katchr’s industry-leading law firm BI portfolio.

How important is it for technology to be malleable? Find out more with Linetime

As a provider of CMS, DMS, and Legal Accounting software, we have to always ensure our software is malleable, or customisable so our clients can shape the software to suit their processes.

How Exizent helped a medium-sized Scottish law firm cope with a heavy executry workload

Established in 1880, Macnabs Solicitors (Macnabs) has been serving clients in Perthshire, Tayside and beyond for over 140 years. With a team of 44+ across offices in Perth, Blairgowrie, Pitlochry and Bridge of Allan, their expertise covers many areas of law including Wills and Executries, providing practical legal advice on a whole range of matters.

Advice from legal sector experts on how to win new business for your law firm according to Osprey Approach

Based on the knowledge and insights from over 20 experts across the legal sector, we’ve collated the best pieces of advice and insights for how you can win more new clients at your law firm.  

Expediting lateral hiring: integrated onboarding and conflicts clearance with Intapp

Law firms seek out promising lateral candidates to support their strategic imperatives and drive business growth. A seamless, secure, and efficient onboarding process simplifies lateral hiring and helps protect the firm’s existing clients and matters from potential conflicts associated with incoming books of business.

How the cloud attracts and retains legal customers according to Advanced

When your clients know you are dependable and that you go above and beyond, they stay. However, the battle for loyalty is easily lost and hard won. With the increasing complexity of operations, law firms should be continually seeking solutions that not only streamline their processes but also enhancing their overall customer experience.

How leading firms transform collaboration with Intapp Workspaces and Microsoft Teams

Empower your legal team to embrace modern work by seamlessly integrating your firm’s DMS with Microsoft Teams. Intapp Workspaces gives legal professionals and their clients exactly what they want — real-time document collaboration and co-authoring in Microsoft Teams — with the governance and control your firm requires.

Law firm branding with MyCustomerLens – do you walk the talk?

How strong is your law firm branding? Brands and client expectations are dynamic. Unless your brand measurements are equally dynamic, you risk losing sight of the gaps between the promises your firm is making to clients – on pitch decks and web pages – and the experiences your client’s are actually having.

How to take the guesswork out of CX improvements according to MyCustomerLens

Hybrid working, digitised services and the responses of your competitors are all influencing how clients see your brand and how it compares. So how can you keep your finger on the pulse and ensure that your firm makes the right decisions about CX improvements?

The impact of AI and client listening according to MyCustomerLens

AI is helping professional services firms to listen to more clients more often, and do more with the data.