The complete legal practice management playbook – find out more with Quill

Why is legal practice management important, what impact does it have on risk and compliance, and how can your law firm drive efficiencies and maximise revenue?

How can law firms ensure success while also concentrating on retaining talent? Find out more with Linetime

2023 looks to be a challenging year for many of us. Although we are through the worst of the pandemic, we are now suffering the after effects and I’m sure many of us will already be experiencing the stark reality of increasing fuel, energy and shopping bills.

Six reasons DMS will transform your legal workflows according to Ascertus

For as long as there have been documents, legal professionals have wrestled with the complexities of filing, storing, and retrieving files efficiently.

Protection and peace of mind for the residential market’s most resilient segment – find out more with OneSearch

The residential property market has experienced a number of extreme stressors over the past 18 months: the cost-of-living crisis, rising inflation, rising interest rates, and the fall-out from last September’s mini-budget … not to mention the economic effects of the war in Ukraine.

The perils of project-based feedback – find out more with MyCustomerLens

Client listening has traditionally taken a project-based approach to feedback, driven by annual research projects. While research is a valuable piece of the puzzle, it’s far from the whole picture. To overcome the perils of project-based feedback, firms are making the move to always-on client listening.

Customer service in conveyancing: What makes for a great experience? Find out more with SearchFlow

Chris Barry is the Director of Business Development at Thomas Legal, the multi-award-winning property law firm. With nearly 20 years of experience in property and finance, he has a profound understanding of the challenges clients face daily and continuously works to improve the experience for others.

See how to show clients that your firm is listening with MyCustomerLens

While Marketing & BD teams see the internal benefits of client listening, many firms remain reluctant to embrace a formal client listening programme. Perhaps this is because – ironically – the client perspective is missing from the debate?

The rise of omni-channel client listening – find out more with MyCustomerLens

Feedback is everywhere! As a result, there has never been a better time to use client and market feedback to create a competitive advantage. Clients are sharing feedback everywhere. Firms are storing feedback everywhere. How can your firm embrace omni-channel client listening?

Amplify impact in M&A practice with Litera

Contract reviewing has come a long way from manual labor to OCR and keyword searches. Kira, introduced over a decade ago, revolutionized the process by automatically extracting clauses and key data points from contracts. Today, it’s trusted by top law firms globally.

eCOS and Perfect Portal for SOS users – the complete onboarding solution! – Webinar by InfoTrack, 20 February 11am

Client onboarding is critical to starting strong relationships, gathering the information you need efficiently, and ensuring you meet your KYC and AML requirements.