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Client communication: Graham Moore of Katchr explores how law firms communicate with clients
This article was written by LPM columnist Graham Moore. Email is the new snail mail. This was the suggestion made to me recently by the managing partner of a law firm during a fascinating conversation about how law firms communicate with their clients. Ten years ago, when I first returned to the legal sector after […]
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This article was originally featured as an industry column in the March 2018 issue of LPM. To read the issue in full, download LPM. Does your firm have a data strategy? According to a study conducted by Harvard Business Review, less than half of an organisation’s structured data was actively used in making decisions and less than 1% […]
READ MORE >> Peppermint Technology partners with Katchr
Following a successful pilot project, Peppermint Technology and Katchr have now formalised their partnership to make the Katchr Management Information and Business Intelligence solution available to all Peppermint CX customers. The agreement enables law firms using Peppermint CX to access reporting as a service (RaaS) which brings together Katchr’s domain expertise and Peppermint CX to […]
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