The importance of customer feedback for Exizent’s design-led approach

Legal professionals need their interactions with technologies and other complex systems to be simple, intuitive, and pleasurable.

Exizent: Three benefits of standardising your estate accounts workflows

Standardising approaches has been a common tactic for many industries in the drive to become more efficient across the last decade however it is something that has been lacking within the legal sector, particularly when it comes to completing estate accounts.

Exizent: British Wills and Probate Awards – Judges’ Insights Jacqueline Emmerson and Clive Ponder

As Network Sponsors at this year’s British Wills and Probate Awards, Exizent continue to celebrate the 2022 event with their Judge’s Insights series — weekly interviews with the judges themselves to get their views on the future of the industry and what firms need to do to excel.

Exizent: Keeping client trust – When is it acceptable to use technology in offering legal probate services? Part 2

The results showed much concern from both parties regarding data security, the impact of replacing humans with technology and digital exclusion for those less able to use or access technology.

Exizent: Keeping client trust – when is it acceptable to use technology in offering legal probate services? Part 1

New research produced by the Legal Services Board and the Solicitors Regulation Authority has uncovered the attitudes of the public and solicitors towards using technology within legal services.

Exizent: Judges’ insights series: Challenges to perceptions of tech in today’s law firms

As Network Sponsors and Sponsors of the Customer Service Champions at this year’s British Wills and Probate Awards 2022, Exizent wanted to kickstart the celebrations by bringing back their Judges’ insights series.

Exizent webinar: Future proofing the wills and probate sector – 14 July at 11am

Everything is more complicated than it was 20 years ago. As such, we must always be prepared to adopt anything that has the potential to make our lives easier.

Exizent: Law firm feedback identifies six ways the probate process is not fit for purpose

From unknown assets and hefty fees, to delays from third parties that lead to lengthy case timescales, the probate/confirmation process is far from simple.

Exizent: Calling all wills, probate estate planning or estate administration experts!

Driven by our mission of improving the bereavement process for everyone involved, Exizent is looking to grow our Research Community to gain insight from legal professionals with direct experience of the problems we want to solve.

9 key hurdles in estate administration and how to overcome them

For many solicitors or other professionals new to the domain, the Estate administration process can seem vast, complex and often very time-consuming.