Ephiria: AI governance is no longer optional
Ephiria | Resource | 28 October 2026
Two days of conversations at the Dubai AI Festival made one thing clear: for regulated organisations, AI governance has moved from a nice-to-have to an expectation they must meet now. Ephiria, the AI governance enforcement platform, showcased its technology at the Dubai AI Festival 2026, held at the Dubai World Trade Centre on 26 and […]
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Fix it or switch it? iQlink on the CRM question facing many UK law firms
iQlink | Resource | 28 October 2026
A CRM should help your firm understand its client relationships, coordinate its efforts and identify opportunities to grow. If it isn’t doing that, is the problem the technology, how it’s being used, or both? Before you renew, replace or rebuild, it pays to understand what needs to change Ask anyone who works in BD, Marketing […]
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Litera expands access to firm knowledge with AI-powered search
Litera | Resource | 28 October 2026
Every pitch, every proposal, and every client conversation starts with the same question: what has our firm done here before? The answer almost always exists. It sits inside the experience data your knowledge management and business development teams have spent years curating. What attorneys have been missing is a way to reach it on their […]
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Clio: AI matter management that keeps every case moving forward
Clio | Resource | 27 October 2026
You’re about to wrap up for the day when a client email comes in: “Where do we stand?” Answering this question means digging through emails, scanning notes, scrolling chat threads, and tracking down whoever last touched the file. Twenty minutes later, you send a reply that should have taken two. And across your team, the […]
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sa.global: Predictable client engagement strategies for professional legal service delivery
sa.global | Resource | 26 October 2026
In today’s legal marketplace, the difference between a successful law firm and a struggling one often comes down to client experience. Yet, many firms focus on legal service delivery outcomes while overlooking the ecosystem of interactions that shape client perception every day. The process by which law firms engage their clients influences trust, retention, referrals, […]
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Intapp webinar: Firm profitability, connected at last
Intapp | Resource | 26 October 2026
Introducing the Intapp Profitability Partner Network Firms can’t fully control how AI is repricing the market. They can control whether they collect what they’ve already earned. Most firms are losing revenue across capture, pre billing, and collections, and it’s hard to see because the tools managing each stage don’t share a common view. The Intapp […]
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Litera webinar: From AI experimentation to AI infrastructure
Litera | Resource | 23 October 2026
Join Our Virtual Event Thursday, October 29 12:00 – 12:45 PM ET / 4:00 PM – 4:45 PM GMT Register here How law firms are governing Legal AI on a foundation of proven accuracy Your lawyers are already using AI. Agents are starting to reach across your systems of record. And as vendors move to […]
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Accesspoint: Improve the law firm client experience without increasing admin
Accesspoint Legal Services | Resource | 22 October 2026
Improving Client Experience Doesn’t Have to Mean More Work For many law firms, improving the client experience sounds like more work. More updates. More emails. More calls. More pressure on already stretched teams. It’s an understandable concern. Fee earners are busy. Support staff are juggling priorities. The idea of adding “client experience” to the list […]
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