Efficiency and Flexibility: Ergo Law’s Seamless Transition to Clio

Emma Reid and Cathy Donald founded Ergo Law in 2016 as a boutique employment-focused practice in Edinburgh. They left careers at larger firms to go it alone, and halfway into their second year, they’d already secured as many clients as they had in their entire first year of business.

6 Projects Every Law Firm Knowledge Management Team Must Start in 2026 – Sysero

Generative AI has moved past the experimental phase and is now a structural necessity for legal operations. However, as any Knowledge Management (KM) professional knows, an AI is only as capable as the data, workflows, and guardrails supporting it.

Is Generative AI Safe for Law Firms? Key Risks and Controls Explained – Helm360

Recently, a federal judge in Mississippi made headlines by sanctioning both a lawyer and his client for AI hallucinations in a disability case, holding them jointly liable for opposing counsel’s fees.

The Foundational Value of Connected Data – Draftwise

Generic AI produces average results because it lacks the specific judgment hidden in your firm’s private deal history. The real value comes from using an intelligence layer to connect these tools to your own past work, turning years of negotiation data into actionable contract intelligence.

Planning your firm’s CRM transformation (without the heavy lift) – INTAPP

You’ve made the case. Leadership agrees a modern CRM is essential. Now comes the question every firm asks: How do we actually do this without the year-long implementation nightmare? 

Fourth-Party Failure: Fenix24 Recovered Top Law Firm After a Critical SaaS Vendor Was Breached

A large U.S. law firm depended on a critical SaaS application hosted in a data center that relied on a third-party software vendor. When that fourth-party vendor was compromised in a ransomware attack that impacted hundreds of organizations, the firm’s data was encrypted and held for a separate ransom.

Simplify your Onboarding Process with Web Forms – Accesspoint

It is often the first real interaction someone has with your firm, and it sets the tone for everything that follows. In practice, this early stage is where unnecessary friction often appears.

How to turn satisfied clients into advocates – LexisNexis

Turning satisfied clients into vocal advocates is one of the most effective and sustainable ways for mid-sized law firms to grow. By deliberately improving the client experience, strengthening communication, and resolving concerns early, firms can increase client satisfaction, deepen loyalty, and unlock powerful referral momentum.

Epigram | The rebrand is only the beginning: why rollout is where brands really succeed (or quietly unravel)

In the legal sector, mergers tend to come with a big moment. A new name. A confident visual identity. Carefully crafted positioning that explains what the combined firm now stands for. There’s usually a proper launch plan behind it, and rightly so. A merger is a major shift and the brand has to signal that clearly.

How to choose the right law firm time recording software for your practice size – sa.global

Law firm valuation is often seen as something you deal with only when a major event is coming up. A merger, a partner exit, or a succession plan usually brings the topic to the surface. But in practice, a firm’s value is shaped much earlier.