The arrival of the COVID-19 pandemic has made one thing very clear: traditional ways of working will forever be changed. As law firms across the globe partake in the world’s biggest work-from-home experiment, many are quickly realising the importance of digital transformation.
Over that past 5 years I have engaged with at least 5 legal practices for a number of different requirements. I didn’t particularly plan it that way, generally I try and maintain a great working relationship with just the one service provider – my thinking being that it promotes a deeper understanding of us, our preferences and our business that should ultimately benefit us.
At Miller we believe that law firms of all sizes should consider mental health as part of their risk mitigation. Not only is it the right thing to do to support your employees, it also helps to reduce risk, errors and potential claims.
Law firms are people-centric organizations; so your firm’s success depends on finding and retaining the best possible talent and leveraging your employees’ experience and knowledge to deliver value to your clients.
To overcome common barriers to CRM success, today’s law ﬁrms need software tools that can automate the capture of client interactions, enable cross-practice business development initiatives, and provide critical insights around the ﬁrm’s relationships and growth initiatives.
A couple years ago, Google did some retooling to Gmail. Some of those changes—like self-destructing emails and information right management (IRM)—created some new challenges for attorneys and others in involved in e-discovery operations.
As I write this there is an emerging sense of movement towards an eventual release from lockdown restrictions. News updates from around the world detail gradual and tentative steps towards what is being described at the “New Normal”.