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Whether you are implementing a new CRM or trying to achieve greater success with your existing system, this four-part CRM Success Thought Leadership Series can help you be more successful.

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Iridium’s BI Bill of Rights: Twenty critical factors for selecting your BI solution
You need a tool set to guide you through the selection process: what to look for, what to avoid and what you didn’t even know to avoid! This business intelligence bill of rights provides a road map for firms on how they can select, implement and customize BI solutions to get great results, fast performance […]
Industry analysis from Tikit: Marketing consent
This article was originally featured as an industry analysis in the October issue of LPM. To read the issue in full, download LPM. Small to medium-sized law firm marketers who try to function without a client relationship management (CRM) solution in place often suffer from ‘spreadsheet hell’. It can be difficult to deliver highly targeted email campaigns using […]
Industry interview with Indigo Legal Systems: Account on us
This article was originally featured as an industry interview in the October issue of LPM. To read the issue in full, download LPM. SME firms need to make sure their front- and back-end systems are the right fit to keep the business running efficiently and drive profitability. Indigo Legal Systems has been in the legal market for decades, […]
Data like gold dust by Graham Moore, Katchr
This article was originally featured as a column in the October issue of LPM. To read the issue in full, download LPM. Most law firms are sitting on a goldmine of information that could radically improve their profitability through more appropriate pricing of their services. At the two LPM conferences in London and Birmingham in 2017, Katchr ran […]
Managers in motion by Gemma Garen, Ellisons Solicitors
This article was originally featured as a column in the October issue of LPM. To read the issue in full, download LPM. Innovation sometimes emerges through revolution, but most of the time it comes from evolution. Against the backdrop of innovative technological revolutions, SME law firms have evolved their working practices – and one such evolution is the […]
Can legal learn from sport by Steven Treharne, Mogers Drewett
This article was originally featured as a column in the October issue of LPM. To read the issue in full, download LPM. British cycling has experienced a rough ride recently – with allegations made of bullying, discrimination and a ‘win-at-all-costs’ mentality. But the history of the sport evidences success, with 22 Olympic gold medals won over the past […]
Quiss: Effective backup? Are you Azure?
In amongst all the noise generated by the high profile WannaCry ransomware virus and the British Airways computer system problems (to put it mildly) in May, one fact that has emerged is for every organisation to have a good, accessible, recent backup of their systems and data. We all now operate in the information age; […]
Tikit P4W continues to see significant wins among UK law firms
Tikit, a global provider of technology solutions to legal firms, today announced that a further three firms, Hedges Law, McCormacks and Morgans Sports Law have recently invested in P4W, TikitConnect and Carpe Diem. This brings to 27 the number of new clients that have signed up for P4W in 2017. Lizzie Osbourne, practice manager at […]
Quiss adds Edwards Duthie to legal roster
Edwards Duthie Solicitors is one of the largest law firms in Essex and East London. It joins the growing list of legal sector clients benefitting from our Qworks managed IT services. The firm has 11 Partners and just under 100 staff operating out of several offices, with clients spread across the UK, including corporate, trade […]
Peppermint Technology partners with Katchr
Following a successful pilot project, Peppermint Technology and Katchr have now formalised their partnership to make the Katchr Management Information and Business Intelligence solution available to all Peppermint CX customers. The agreement enables law firms using Peppermint CX to access reporting as a service (RaaS) which brings together Katchr’s domain expertise and Peppermint CX to […]
Quill: Five reasons to outsource your payroll
The clock is ticking for UK employers who haven’t yet gone live with auto enrolment workplace pensions. The final staging dates are imminent and The Pensions Regulator is now routinely publishing details of employers who’ve been ordered to pay fines for ignoring new pension rules.
Mincoffs Solicitors selects full Liberate software suite from Linetime
Leading North East Commercial law firm Mincoffs Solicitors have contracted with Linetime to implement the full Liberate software suite, providing integrated accounts, case and matter management and CRM firm-wide. Following an intensive selection process that included other well-known software suppliers, Mincoffs’ selection team chose Linetime for its wide range of tightly integrated products that are both sophisticated […]
ES/Unity from Repstor and Eversheds Sutherland shortlisted for two British Legal Technology Awards
Repstor, the ECM adoption company that helps businesses exploit their SharePoint and Office 365 investments, has been named a finalist twice over in the British Legal Technology Awards 2017, with strategic partner Eversheds Sutherland, for their jointly developed legal matter lifecycle management solution, ES/Unity. Strong contenders in both the New IT Product of the Year, […]