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Whether you are implementing a new CRM or trying to achieve greater success with your existing system, this four-part CRM Success Thought Leadership Series can help you be more successful.

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Back to the future: Do the SRA’s proposals achieve its objectives?
The SRA is once again looking to reduce the minimum level of PI cover to £500,000. But do its proposals achieve their objectives? In March 2018, the SRA published a consultation, “Protecting the users of legal services: balancing costs and access the legal services”, which outlines proposals for the Solicitors’ Compensation Fund and professional indemnity insurance (PI) […]
‘Empowering HR professionals’ is theme for Cascade at HRSS 2018
Final preparations are now underway for the CIPD’s HR Software Show 2018, and Leeds-based Cascade HR is set to have its largest presence yet. The long-standing exhibitor is a familiar fixture at this renowned technology expo, carrying out more tailored demos than any other vendor and hosting advice-led seminars to aid delegates’ learning. And this […]
Converge TS appoints Peter Gill to its board of directors
Converge Technology Specialists (Converge TS) has today announced the appointment of Peter Gill to its board of directors as chief commercial officer. Bringing a wealth of legal sector experience to the company, Peter most recently spent four years at Thomson Reuters Elite where he led the EMEA sales team to achieve year-on-year revenue growth. His background […]
Intelligent Office goes Platinum
As a business, Intelligent Office (IO) has always sought to deliver great support services to the UK legal sector by developing, caring for and recognising our employees – the single biggest asset we have. As a result, we are delighted to share the news that, after the most intensive Investors in People (IIP) assessment process […]
Three ways centralising data will improve your legal operations
Too often critical information produced by modern law departments lives in disparate systems and varying formats. The decentralisation of data makes responding to questions from general counsels (GCs) frustrating for attorneys and legal operations professionals alike. This leads to instances where different individuals or teams may end up with completely different data – a side […]
Clearing up cloud: Converge TS CEO Nigel Wright on cloud-first strategy
Smarter working means enabling flexibility, creating modern work spaces and maximising returns from your use of new and existing IT systems. It’s no surprise that cloud-first strategies have boomed across the globe as businesses seek to gain an edge on the competition. Nigel Wright, CEO at Converge Technology Specialists, says: “The SME legal market is […]
Deal with disaster
As business growth goes, McMillan Williams Solicitors has certainly had a pretty fair share. When chief information officer David Fazakerley arrived less than five years ago, the business he took on had 10 offices and 160 staff. Today it has nearly tripled that – 28 offices, with a proportionate increase in revenue to £30m. Headcount, meanwhile, […]
Briefing June 2018: Near pressure
A shore thing As new Big Law process centres pitch up in Newcastle and Leeds, Briefing hears nearshoring opportunities for firms stretch further than cost savings. Download your copy right now. FREE What’s in this month’s issue? The big idea: Legal business is busily disaggragating – and that’s an opportunity to disperse. Law firms explain which […]
Catch-all solution to in-house staffing problems: outsourcing!
Every employer knows that, at some point in their life, employees will be absent and depart their place of work. Such matters are not always possible to predict. That’s the main reason for the immense popularity of outsourced cashiering services as a more reliable alternative to in-house staff. Businesses have a real fight on their […]
Seven helpful tips for renewing your law firm’s Professional Indemnity Insurance
By Tim Grant, operations manager of Trinity. Partnering with LEAP legal software, Trinity recognises that through the use of LEAP’s practice management software, improvements in security and processes play a significant and important role when presenting and negotiating terms with insurers. Professional indemnity insurance (PII) is mandatory for any solicitors’ practice. The costs are significant […]
PG Legal selects the Proclaim Practice Management system to enhance client care and support growth
Highly regarded commercial law specialist, PG Legal, has implemented the Law Society endorsed Proclaim Practice Management Software solution from Eclipse Legal Systems, the UK’s leading legal software provider. Established in 2011 and specialising in commercial property transactions, PG Legal has grown to provide a range of legal services to businesses of all sizes and sectors […]
Taking corporate legal operations to the next level: assessing your current maturity
HBR Consulting had the privilege of hosting an interactive workshop at the 2018 Corporate Legal Operations Consortium (CLOC) Institute that challenged participants to take their law department operations up a notch. This is the first in a three-part blog series that will share some of the highlights of the CLOC session, including practical insights that can be […]
Ipswich firm sitting pretty with SOS Connect
Ipswich law firm Prettys Solicitors has signed up to integrated practice and matter management with SOS Connect from Solicitors Own Software due to its “proven track record.” After several years the practice, which works across the full range of commercial and personal law, has replaced its incumbent system with SOS Connect. “We had been with […]