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Whether you are implementing a new CRM or trying to achieve greater success with your existing system, this four-part CRM Success Thought Leadership Series can help you be more successful.

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SeeUnity outlines the pitfalls of the ‘deploy it and they will use it’ philosophy
Many times, successful implementations of new technologies and applications in the workplace are coupled with great strategies and an overarching vision among the organization. We have found though, that in some instances, organizations have a philosophy of “deploy it and they will use it.” This means that they add applications and technology without much input […]
Taking corporate legal operations to the next Level: Moving from “Foundation” to “Advanced”
In a previous blog post, my colleague Kevin Clem provided an overview of six unique maturity models that we laid out to participants in HBR’s educational program at CLOC’s 2018 Corporate Legal Operations Institute. Our invitation in that initial post was to study these models and conduct a self-evaluation to determine where your department fits, then […]
What is it like to work for Intelligent Office?
17 years ago, Margaret McPherson set up Intelligent Office. Since our inception, we have always been about delivering a great service to our law firm clients which we achieve by investing in, supporting, developing and rewarding the employees that deliver it. We are continually recognised for our commitment to fostering this positive culture, achieving the […]
Catteralls invest in the future with Liberate from Linetime
Catteralls has been providing legal services to individuals and the business community for over 100 years. Based in Wakefield the firm acts for clients throughout the North of England. The firm has an ethos of always putting the client first and prides itself in providing clients with solutions that are commercially effective. It was with […]
Aderant releases portal in a box – Handshake Connect
Aderant, a global leader in law firm management software, announces the release of Handshake Connect, an out-of-the-box legal intranet portal that provides fast and easy deployment, with minimal customization required. Using the latest web development technology, Handshake Connect modularizes the knowledge management solution, giving clients an a la carte selection of widgets, making it more […]
The Hearing – A legal podcast from Thomson Reuters
Hosted by social media commentator and employment lawyer Kevin Poulter (@kevinpoulter), The Hearing provides an unprecedented view into the most interesting people and topics in and around the legal industry. Sometimes serious, sometimes irreverent, but always informative, insightful and entertaining. Our first episode features Dame Fiona Woolf. You can listen and subscribe via iTunes, Spotify […]
Tikit announces new integration of The Link App with P4W Case Manager
Tikit, part of the BT Group and leading provider of technology solutions for law and professional services firms, today announced that a new integration between The Link App and P4W, Tikit’s leading practice and case management application, will be launched in September. This new integration will streamline law firm communications with its clients. The Link […]
Considering a transition from on-premise DMS to SaaS based DMS
This guest blog was written by Dan Anderson, co-founder, and CEO of SeeUnity. Over the past couple of years or so, the legal market has begun to trend away from on-premise DMS. More and more firms have been flirting with the idea of Cloud or SaaS DMS. In the AM Law 200, we know that […]
Intelligent Office wins fourth new contract in 2018
Intelligent Office UK (IO), the leading support services provider to UK law firms, has been appointed by Top 100 law firm VWV to provide reprographic, mailroom, front of house, and records and facilities management services to the firm’s Bristol, London and Watford offices. The contract commenced on 1st December 2017 and saw 19 VWV employees […]
Annual Momentum Conference reaches new heights in Denver
Aderant’s annual Momentum Conference took place in Denver in early May, bringing together more than 700 thought leaders and industry experts from nine countries. The three-day event provided representatives from global law firms more than 120 training presentations, hands-on sessions, boot camps and keynote addresses on topics ranging from billing efficiency to matter management and […]
David Byrne appointed as CFO for Converge TS
Converge Technology Specialists (Converge TS) has today announced David Byrne as the company’s Chief Financial Officer. Previously a Director at ‘Big 4’ firm PwC, David has over 20 years’ experience working with fast growing private companies in advisory and industry roles. As an M&A specialist, David has advised on deals with a total value of […]
In the knowhow: Why Thomson Reuters Practical Law and Westlaw are essential for law firm knowhow
Law firms run on information – from communicating internally and with clients, to keeping up with the latest reports, news and changes to law. If staff don’t have access to the precedents and resources needed to get the job done it could mean losing clients, and therefore profit. Jon Poole, solicitor at Teacher Stern, says Practical Law […]
Smart ecosystems: Tikit explores technology’s role in law firm flexibility
Smarter working means enabling flexibility, creating modern work spaces and maximising returns from your use of new and existing IT systems. It’s no surprise that cloud-first strategies have boomed across the globe as businesses seek to gain an edge on the competition. Technology is more important than ever in the legal sector, and the pace of […]