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Whether you are implementing a new CRM or trying to achieve greater success with your existing system, this four-part CRM Success Thought Leadership Series can help you be more successful.

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Cascade’s CIPD HR Software Show 2018 highlights
Thursday 14th June 2018 didn’t just mark the close of another successful CIPD HR Software Show – it also signalled the end of an era. We enjoyed the final HRSS as we know it, ahead of the expo changing to become the Festival of Work event at Olympia London next year. But before we look […]
Leading document styling application Tikit ReStyler gets UI refresh in latest product release
Tikit, part of the BT Group and leading provider of technology solutions for law and professional services firms, today announced that its leading document and house styles application Tikit ReStyler has had a UI refresh to streamline usability. Tikit ReStyler, a part of the Tikit TMS template management product suite, provides users with superior document […]
How top law firms are transforming their operations by thinking beyond financial reporting
During my recent visit to Denver for the 2018 Aderant Momentum conference, I noticed a common theme as I interacted with attendees at the conference: Many law firm leaders are currently questioning the effectiveness of their financial reporting systems. This is not the first time we have observed the legal industry seeking out more robust technology systems […]
What does a “dashboard” really mean for a law firm?
In the late 80s and early 90s, I worked for a bank to develop an automated system supporting customer service representatives. The purpose of the system was to enable support staff to facilitate credit card applications. A customer would call in, and our support staff had a computer system to bring all the information they […]
3VB puts data analysis at the centre of its business
Information is king in the legal world and, just like any professional services company, barristers’ chambers must put data analysis at the heart of their business. These are the words of Robin Jackson, Chambers Director at 3VB, the international commercial set of chambers based in London, which has signed a major deal with Advanced to […]
QualitySolicitors Bradbury Roberts & Raby invest in Liberate from Linetime
As part of the QualitySolicitors network the firm is committed to redefining customer service within the legal marketplace. In order to achieve this ambitious goal the firm identified the need to have processes in place with the client as the focus. An in depth analysis highlighted the need to combine the personal touch of highly […]
Tikit announces new compliance and security functionality available in Tikit Carpe Diem
Tikit, part of the BT Group and leading provider of technology solutions for law and professional services firms, today announced that its flagship Carpe Diem time recording platform has added rule awareness and validation features to further comply with client engagement terms such as Outside Counsel Guidelines (OCG). Carpe Diem is configurable for all industry […]
Doxly completes NetDocuments integration to enhance client user experience
Today, Doxly, the leader in end-to-end legal transaction management, announced its integration with NetDocuments, the leading cloud-based content management platform for law firms and corporate legal and compliance departments. This new integration creates a direct connection between documents drafted and stored in NetDocuments to the deals they are associated with in Doxly. With client demands […]
Is your business ready for the World Cup?
The World Cup 2018 kicked off on the 14th June, and with over 50 matches due to be played over the next month, many are taking place either during standard working hours. A survey conducted by Love Energy Savings at the start of Euro 2016 suggested that one in five people would be willing to […]
Cascade launches advanced expenses technology at HRSS 2018
Software giant Cascade HR has introduced a new advanced expenses module into its award-winning HR and payroll technology. Expenses+ was revealed for the first time today, to delegates of the HR Software Show 2018 at Olympia, London. Powered by Cascade in collaboration with expenses management specialist Selenity, Expenses+ is the result of a partnership that […]
Is your law firm leveraging information governance to protect data?
Find Out By Asking 7 Essential Questions Recently, law firm technology services group LogicForce published “Law Firm Cyber Security Scorecard,” a bi-annual report on the current state of the industry’s security preparedness. Their findings indicate law firms have come far, but they still have a long way to go if they want to protect their client […]
The Hearing, part two – A legal podcast from Thomson Reuters
Hosted by social media commentator and employment lawyer Kevin Poulter (@kevinpoulter), The Hearing provides an unprecedented view into the most interesting people and topics in and around the legal industry. Sometimes serious, sometimes irreverent, but always informative, insightful and entertaining. Our second episode features futurist Joseph Raczynski on the future of the robot lawyer. You […]
Pricing utopia: Helm360 on how to price legal engagements effectively
The art of estimating accurately has long been a challenge – whether that be to estimate the development effort to build a software product or estimating the effort required to represent a client who is suing another party, the outcome remains the same… estimating accurately leads to higher customer satisfaction, higher quality output and above […]