Unlocking your firm’s potential with SOS Legal’s health check surveys

In today’s rapidly evolving legal landscape, efficiently utilising practice management software isn’t just beneficial—it’s essential. Technology is transforming the legal profession, and firms that fail to maximise their software investment risk falling behind. To address this, SOS Legal has introduced an innovative solution that they provide their client: the SOS Health Check Survey.

The Importance of Optimising Software Usage

At the most recent LPM Conference, an astonishing 83% of legal professionals admitted they were not making the most of their existing software. The result? Missed opportunities to improve efficiency, boost productivity, and achieve greater returns on technology investments.

Amy Nicholson, Head of Client Success at SOS Legal, emphasises, “Regularly reviewing your software usage is vital. It helps uncover inefficiencies while paving the way for smarter workflows and better outcomes for your team.”

What Is the Health Check Survey?

SOS Legal’s Health Check Survey is a streamlined, focused tool designed to assess how effectively law firms use their software. It helps firms to:

  • Identify untapped features: Highlight areas where additional training or guidance could unlock more potential.
  • Streamline operations: Address inefficiencies in workflows that may hinder productivity.
  • Build confidence: Strengthen trust and capability across the team by leveraging the software’s full functionality.

With personalised guidance from SOS Legal’s experienced Client Success Consultants, firms gain actionable insights and recommendations tailored to their specific needs.

Real-World Impact: Goughs Solicitors

One firm that has benefitted from the Health Check Survey is Goughs Solicitors. After completing the assessment, they implemented SOS’s recommendations and achieved remarkable results, streamlining workflows, expanding training opportunities and increasing productivity.

By acting on the survey insights, Goughs Solicitors boosted their confidence in the software and significantly enhanced team performance.

A senior member of the Goughs Solicitors team comments “The Health Check has been invaluable for understanding where our users are with the system and finding gaps where training was needed. It was especially helpful to see individual comments, allowing us to tailor our training in a way that we hadn’t considered before.”

Why Act Now?

The challenges facing the legal profession are becoming increasingly complex. With evolving client expectations, expected staff turnover and heightened efficiency demands, law firms must optimise their resources and not be complacent. Tools like the Health Check Survey offer a clear pathway to identifying and addressing areas for improvement and upskilling ensuring firms stay competitive and future-ready.

Take the Next Step

Discover more about SOS Legal and their Health Check Survey. By taking proactive steps today, your firm can achieve transformative gains tomorrow.

SOS Legal are leading providers of legal software solutions, remaining at the forefront of legal technology innovation for over 35 years.