Routine tasks shouldn’t be a drag
In a perfect world, law firms would focus solely on profitable, high-value work, with lawyers spending every moment of the working day on billable tasks and putting all their efforts into revenue-generating and client relationship-building activities. This is obviously not a realistic scenario.
In the real world, a huge amount of time is expended on non-billable, administrative tasks and repetitive, often mundane processes that — while essential to the smooth running and financial health of the firm — distract attention and divert resources.
Technology is key to streamlining routine processes to make them as quick efficient as possible. The advent of artificial intelligence (AI) — and especially generative AI — has generated much excitement (as well as caution) in the legal profession, for its potential to transform ways of working.
But while many people are pondering what this major revolution might look like, there’s definitely a case for starting small and building up, leveraging the technology in incremental ways to solve critical pain points first before tackling major, sweeping innovations.
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