In terms of law firms making the most of legal technology, it is very typical of legal businesses to utilise only a fraction of the legal software they employ, significantly reducing the return on their technology investment.
Addressing this peculiar phenomenon can lead to valuable solutions to businesses aiming for greater cost efficiency, productivity, and competitiveness. Possible factors contributing to the knowledge gap include insufficient training, erosion of knowledge over time, and budgetary constraints hindering regular training.
In truth, it’s a combination of these factors that compels firms to invest in software they may not fully require. In light of this, legal technology providers must shoulder responsibility for bridging the knowledge gap and devising solutions to ensure both new and existing staff are continuously up-to-date with the software.
With the prevalence of flexible working arrangements and the continued operation of many law firms from home offices, the need for a comprehensive e-learning platform has become more pronounced. Such a platform should not only facilitate learning but also measure participation and address knowledge gaps. The onus now rests on legal technology providers to adapt to this evolving landscape and ensure clients’ capabilities and understanding align with the ever-changing software.
An article published in Legal Futures emphasised the importance for law firms to maximise their investments, and while this sentiment is not entirely misguided, at SOS, we firmly believe that legal technology providers must shoulder the responsibility and play a more active role in assisting firms.
SOS empathises with the challenges firms face in maximising their investments and takes responsibility by introducing “Community Learning,” our feature-rich e-learning platform. This platform presents users with a wealth of features, offering a clear opportunity to grasp the software intricacies and follow best practices.
At SOS, we advocate that technology should enhance productivity, and Community Learning exemplifies this philosophy. Revolutionising the practice management software landscape, this innovative approach goes above and beyond for clients, ensuring a comprehensive understanding at every level.
If you seek to make the most out of legal technology, we invite you to talk to our team and request a free demo. Experience the transformative potential of Community Learning first-hand.
