From progress to possibilities: a look back at 2024 and what’s to come in 2025 according to Sysero
As 2024 draws to a close, it’s the perfect time to reflect on the remarkable strides made in legal technology and share an exciting glimpse into what lies ahead in 2025. For law firms, where efficiency and precision are non-negotiable, these advancements have been transformative. Let’s dive into the highlights from 2024 and explore the innovative solutions coming your way in the new year.
2024 Highlights: Key Milestones
AI-Powered Knowledge Management
This year was the year of Artificial Intelligence (AI), as firms increasingly adopted the technology to enhance services and streamline their operations. One area where we saw significant innovation was knowledge management.
Earlier this year, Sysero launched our AI-powered knowledge management solution, which integrates ChatGPT and Retrieval-Augmented Generation (RAG), seamlessly combining generative large language models (LLMs) with traditional information retrieval systems.
This approach allows lawyers to identify a select number of documents from within the firm’s knowledge base and temporarily provide ChatGPT access to them to cross-reference. Lawyers can then prompt ChatGPT to answer questions such as “what clauses are missing within this document?” or “is this document seller or buyer biased?” or draft new content such as a Material Adverse Clause for a Share Purchase Agreement. To learn more, check out our post on Leveraging ChatGPT for AI-Powered Knowledge Management.
The Continued Rise of Low-Code/No-Code
This year ushered in a new era of workflow automation with the expanded adoption of low-code/no-code platforms. These intuitive, visual–based platforms make it easy for non-technical users to build their own applications, without the need for extensive IT support. With low-code/no-code solutions, law firms and legal service providers can put the task of application development into the hands of their internal IT support staff and lawyer.
Many firms, like Wedlake Bell, have already proven how no-code workflow solutions can be used to modernise traditional processes and increase efficiency. However, this year saw more firms expand their capabilities through the use of these platforms. Take for example, how Mills & Reeve leveraged Sysero’s low-code platform to successfully migrate from their macro-based template management system to an intuitive cloud-based solution.
Looking Ahead to 2025
As we look at what’s to come in 2025, the innovations planned for 2025 are just the beginning of a journey to redefine what’s possible in legal workflow automation. Building on the momentum of 2024, where technology drove transformative operational efficiencies, the coming year will see law firms further embrace technological innovation to sharpen their competitive edge. From how AI and automation combine to what is coming down the pipe in the development of diverse technology ecosystems, we’re excited to see what the future holds for legal technology.
Thank you to all of our customers and partners for sharing in our successes this year, and we can’t wait to see what we can achieve together in the year to come!
Ready to explore the possibilities? Contact us today to learn more about how our solutions can revolutionise your firm.
