DPS Software share the questions you should be asking your legal software provider

Laura Loveday Posted By Laura Loveday
from Burlington Media Group

Due to the sensitive nature of client data, Cybersecurity is especially relevant in the legal sector.  Law firms need to know that their IT and Software providers are experts in this field.

We have identified four questions on security you should cover with your legal software supplier.

1. What are your accreditations?

ISO 27001 is considered best practice in the field of information security management, so software companies that are ISO 27001 certified are the safest choice.

The leading legal software companies will also hold Cyber Essentials and GDPR accreditations, as DPS Software does.

2. Is the product developed in house?

Do they outsource development work? If they do, a third party has access to your data, which increases the threat of a security breach. It’s safest if the company works with their own in-house developers.

3. Do you offer Multi-Factor Authentication?

The most secure IT and software companies support two-step authentication. This is when a user must go through two steps to log in and access the data.  You need to enter a password and provide a second piece of data – for example, a code sent to your mobile or some bio-metric data.

4. Is the data we send to the Cloud encrypted?

All software providers should encrypt your data before it is transferred into storage on the cloud. This keeps your data safe, as only you have the encryption keys to decrypt the data.

What else to consider:

The above questions are all important when thinking about an IT service provider. There are also other factors that come into play when entrusting your company’s data to a software provider.

  • What is their track record? Do they have case studies and references proving client satisfaction?  Have they been providing this service/solution for a long time?
  • What is their after sales support like? Are their demos clear and informative?
  • Do they have demonstrable experience in dealing with any crisis’ that arise?

Your relationship with your IT firm is as important as the service they provide. You must be confident that you can trust them and work with them. If you have any reservations regarding their security arrangements, then they may not be the right fit for you.

Cybercrime is not something that will go away, and it’s crucial to pick a company that you trust to tackle it. DPS takes that trust very seriously – get in touch with our friendly team today to find out how we can help you manage and secure your data.

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