Quill appoints client services director
Quill Pinpoint has appointed Tom Wormald to the core senior leadership team in the position of Client Services Director. In his new post, Tom’s responsible for delivering a scalable and efficient platform to enable Quill to bolster growth of its outsourced cashiering services and legal accounts software.
With almost 20 years’ experience in the legal sector working with various national full service law firms, 10 years of which were spent in high-level roles, and with extensive involvement in outsourcing partnerships, Tom possesses the perfect combination of knowledge, expertise and skills for his new job as a pivotal member of Quill’s management board.
During his first month at Quill, Tom comments: “I’m delighted to join the Quill family where I’m already being welcomed into the fold and being put through my paces! I see my appointment as a crucial step in securing the sustained client base and future expansion of what’s already a very strongly positioned business.
“My work’s all about our clients. Where possible, we aim to serve clients even better, whether they’re outsourcing service or software users, which is no small task considering how Quill excels on this currently. I look forward to helping Quill achieve its ambitious service delivery, software development and client retention goals which will gain us a more dominant footing in the market.”
Julian Bryan, Quill’s Managing Director, adds: “As an organisation, we’re moving towards an even greater focus on the needs of our clients. Tom’s appointment supports our ongoing commitment to offering a superior level of service and market-leading software which is intended to promote long-term relationships with our already-loyal clients and secure a steady stream of new customers. Tom’s a hugely valuable addition to our leadership team and we’re delighted to have him on board.”