Redbrick Solutions case study: Goodlaw Solicitors
Founded in 2013, Goodlaw Solicitors are a modern law firm with offices in Surrey and Sussex. They specialise in offering high quality, business orientated legal services and client care.
Goodlaw Solicitors have implemented Redbrick practice management in their conveyancing department and as a result are able to offer homemovers numerous consumer benefits, such as text and email updates, 24/7 online tracking and a home redirection service.
Goodlaw Solicitors are now in a better position to address the needs and concerns of their clients, in particular speed and transparency. All of their data is now stored in one central place and is easily accessible both on and offline. From the moment they produce a quote, through to billing and completion, the system manages the whole process, saving them valuable time and enabling them to focus on delivering exceptional client care.
Francesca Gill, head of residential conveyancing (Surrey) comments “Having viewed other systems, we were most impressed with how user friendly Redbrick practice management is. The flexibility to customise the system has been excellent and the support from Redbrick first class. With integrated services such as SDLT, Land Registry and AML checks, there really is no need for us to use additional systems. As a growing firm focusing on offering accessible, relevant and quality legal services, having the right system in place is essential for us.”
Redbrick Solutions director of sales and marketing, Jo Hodges comments “We are delighted to welcome Goodlaw Solicitors and are thrilled with how quickly and enthusiastically they have taken to the system. By replacing their manual systems we have removed a huge amount of duplication from the firm whilst minimising the risk of errors and are assisting them in continuing to deliver excellent levels of service to their rapidly expanding client base.’
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