Nasstar and Your Conveyancer case study
Your Conveyancer is Scotland’s only provider of volume conveyancing services dedicated solely to the financial services and property services.
Its clients include many of the UK’s leading mortgage lenders, estate agents, mortgage brokers, IFAs and builders, and it is widely recognised as a market leader in both its use of technology and its level of service.
Since its launch in 2006, IT and the use of technology has been at the heart of the business. Often seen as an early adopter of new solutions, Your Conveyancer’s use of technology to streamline efficiencies, enhance service delivery and improve profitability has become a differentiator for the firm as well as a platform for future growth.
In 2011, Your Conveyancer was already demonstrating the ambitions of a progressive firm, with the need to respond to both changing client and staff needs. The firm needed a reliable IT partner that could help support them in that journey.
In addition, the firm’s locally hosted infrastructure was starting to raise several concerns, specifically:
Security – As a volume conveyancer, security is front of mind and needed improvement. In addition, any interruption to service could have a detrimental effect on the firm and the lack of an effective disaster recovery / business continuity plan was a concern.
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