Instant On It case study: South Square

“We chose Instant On IT to be our IT partner as their focus on service excellence in everything they do fits perfectly with Chambers’ way of working. Transitioning to Instant On IT was straightforward and has simply given us peace of mind when it comes to our IT.” Ron Barclay-Smith, Chambers director

South Square is a leading set of commercial barristers, with members who have acted in some of the most important cases of recent times. South Square’s world-class reputation extends beyond England and Wales, with members regularly appearing in cases in the Caribbean, Bermuda, Dubai, and other jurisdictions.

Described as ‘Excellent in everything they do’ by Chambers & Partners, they wanted to work with an IT partner who lived and breathed the same quality standard and ran a comprehensive review process to find the right match for them.

Ambition

South Square were seeking an IT partner who could provide a dedicated account team with strong business and technical leadership. They were looking for a real focus on service excellence in all they do, from setting an IT strategy through to project delivery and day-to-day service support for members and staff.

The role of Instant On IT

Instant On IT was chosen as we crafted a considered, secure IT path, enabling Chambers to embrace the cloud and offering tangible benefits to members and staff. We have been told that our tailored approach, taking into account third party systems already in place, and our ability to provide a high level of service across multiple geographies, set us apart from other IT providers.

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