Farrer & Co implement Iphelion Outline

Farrer & Co is an independent law firm with a centuries-long tradition of advising private families, individuals and charitable institutions. A truly modern approach means that Farrer & Co is also the law firm of choice for a wide range of businesses and entrepreneurs, who value Farrer & Co as trusted advisers, acting in clients’ longterm interests and paying careful attention to quality and personal service.

The challenge: 

As one of the country’s longest established law firms, Farrer & Co has a reputation for excellent customer relationships as well as a modern approach based on professional excellence. As part of their vision to optimise and streamline customer service, Farrer & Co decided to bring in NetDocuments document management system across their business in order to implement complete electronic files and increase the efficiency of their communications with their clients. As part of the eFile project, Farrers completed a review of all systems involved in the production and storage of documents and emails. Although they had an existing template management system which had been in use for around seven years, this lacked seamless integration with NetDocuments and having considered several alternative products, Farrer & Co decided to switch to Iphelion Outline. Farrer & Co’s project team felt Iphelion Outline better met their needs for a flexible, easy to use but powerful way of working with templates. The product also came recommended by NetDocuments, due to its close integration with their product. 

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