Jennie Strickland, chief customer officer at Clio Operate, outlines the key elements of a successful change management strategy and shares how to avoid common pitfalls of transformation projects What are the most important factors influencing the direction of travel for firmwide transformation projects? What are the biggest barriers or objections to launching them? The single […]

Brian Kenneally, CEO at Bundledocs, speaks to Briefing about how stepping away from linear workflows and embracing real-time, controlled collaboration can help firms minimise bottlenecks and risk Collaboration across multiple teams and organisations is a core component of legal work. However, as the number of documents and stakeholders on a case increases, many law firms struggle to work […]

Deploying AI to accelerate legal tasks helps Scottish firm Swarbrick Law engage with clients more effectively and get ahead of the game on cases Key results CoCounsel “more than pays for itself” Delivers time savings and cost benefits for clients Helps improve practice performance and optimises client experience Access to extensive legal resources gives reliable […]

Alex Fortescue-Webb, head of UK and Ireland and global head of legal engineering at Legora, speaks to Briefing editor Andreea Dulgheru about how AI-powered platforms like Legora Portal can deliver the collaboration piece and greater value clients are demanding, and open new business avenues for law firms. For years, law firms have been embedding and […]

CMS and Clarilis: faster, more consistent drafting for the CMS Scottish real estate team Kirsten Partridge is a Partner in the Real Estate team at CMS and the firm’s representative on the Property Standardisation Group (PSG), the body that produces and maintains the industry-standard documentation for Scottish commercial property transactions. Her team were looking for […]

Based in Leeds, U.K., Clarion is a full-service law firm providing a wide range of legal services to both businesses and individuals. With a team of more than 300 professionals, the firm advises across key areas including banking and finance, corporate, real estate, employment, family, intellectual property, and private wealth. Client and compliance management at […]

Global law firm White and Case has 44 offices throughout the Americas, EMEA and Asia-Pacific. Due to its size and global reach across multiple jurisdictions, the firm developed a first-class vendor management department to meet its multifaceted procurement and contract management requirements. However, in 2022, aiming to enhance capabilities and improve efficiency, it shifted its […]

International law firm Trowers and Hamlins, a top 50 firm in the UK, took full advantage of its move to Elite 3E as an opportunity to drive more strategic and operational value from the firm’s financial system by putting it at the center of its business applications environment. To help achieve this, the firm engaged […]

How Adam Benedict put clients and technology at the core of its operations to build an award-winning firm When Adam Creasey and Benedict Cressey founded Adam Benedict in 2023, they designed it as a deliberate challenge to how law has traditionally been practised. Adam is a solicitor, while Benedict brings a non-legal professional perspective to […]

As the legal sector undergoes profound change, five law firm leaders explore the essential skills current and future firm leaders must have to weather the storm Claire McNamara, director of knowledge and learning, Penningtons Manches Cooper Agility is a key skill for law firm leaders. The pace of change across client expectations, regulation and technology […]

Troutman Pepper’s merger with Locke Lord provides a blueprint for successful M&A integration, especially in the professional services sector. Starting early, building strong governance, encouraging ownership, and communicating transparently enabled the teams to work successfully toward seamless integration from Day One. When Troutman Pepper and Locke Lord agreed to combine, creating a 1,600-lawyer, 30+ office […]

How Leiper Gupta Family Lawyers rebuilt its operations to grow faster, bill smarter, and keep client care at the centre of everything Leiper Gupta Family Lawyers (LGFL) was never meant to be a conventional firm. When Rita Gupta and her co-founder Anne Leiper set it up in 2008, they wanted autonomy and faster decision-making, free […]

When Rubrik’s salesforce doubled, so did the flood of legal questions. To keep pace, the legal team partnered with Harbor Labs to build an AI-driven solution that delivers fast answers at scale. As cybersecurity company Rubrik’s sales force practically doubled, so did the volume of legal questions via email regarding contract reviews, policy clarifications, and general procedures. Rather […]