AI literacy is the new standard. Are you meeting it? – LexisNexis

Do you understand the tool you’re using? In a High Court case in 2025, 18 of 45 submitted case citations turned out not to exist. The AI had invented them, and nobody had checked. The claimant’s solicitor said she hadn’t read the cases herself; she’d relied on AI to do it for her. This isn’t just a high-profile one-off situation, this is a strong example of what happens when AI output enters the workflow without a verification step.

LexisNexis | Can your firm explain how it uses AI?

Not long ago, the question shaping conversations about AI in law firms came from leadership: should we be using AI at all? As adoption has accelerated across the profession, that question has largely been answered, (yes). Today, a different one is shaping how firms approach AI.

Shaping access to justice in the age of AI – LexisNexis

Access to justice has never stood still. Throughout history, the way legal support is delivered has evolved alongside social change, professional practice and technological development.

NetDocuments appoints new APAC Head to drive regional growth

NetDocuments, the #1 trusted intelligent Document Management System (DMS) for legal professionals, today announced the appointment of Kaleb Holden as Head of Asia-Pacific (APAC), reinforcing NetDocuments commitment to the market and positioning the company for continued growth across the region.

LEAP: Is legal AI becoming ‘mandatory’ in criminal law?

There is understandable caution around the idea that AI could become ‘mandatory’ in legal practice. Strictly speaking, there is no rule requiring lawyers to use AI on cases, and I do not believe we are at the point where anyone can say it is compulsory.

Why transparency in promotions matters more than ever | LexisNexis

Transparent promotion practices are no longer just an internal HR concern for law firms. They now play a direct role in reputation, visibility and trust, shaping how firms are perceived by talent, clients and the wider market.

Katchr Welcomes TV Edwards Solicitors LLP as a New Client

Katchr is pleased to announce that TV Edwards Solicitors LLP, a leading London-based law firm, has selected Katchr Enterprise as its performance management and business intelligence platform.

LEAP | Is legal AI becoming ‘mandatory’ in criminal law?

There is understandable caution around the idea that AI could become ‘mandatory’ in legal practice. Strictly speaking, there is no rule requiring lawyers to use AI on cases, and I do not believe we are at the point where anyone can say it is compulsory.

Client Experience Reset: What Clients Really Want from Their Law Firm – Xperate

For years, law firms have competed on expertise, reputation and results. But today, that’s no longer enough. High-quality legal advice is now the baseline expectation – not the differentiator.

Why cross-selling still fails and how to fix it | LexisNexis

Cross-selling should be one of the most dependable ways for mid-sized law firms to increase customer retention, strengthen loyalty and grow revenue from existing clients. Yet in practice, many firms continue to struggle. This article explores why cross-selling still fails in mid-sized firms and outlines practical, leadership-led steps to fix it.