LEAP: Is legal AI becoming ‘mandatory’ in criminal law?

There is understandable caution around the idea that AI could become ‘mandatory’ in legal practice. Strictly speaking, there is no rule requiring lawyers to use AI on cases, and I do not believe we are at the point where anyone can say it is compulsory.

Why transparency in promotions matters more than ever | LexisNexis

Transparent promotion practices are no longer just an internal HR concern for law firms. They now play a direct role in reputation, visibility and trust, shaping how firms are perceived by talent, clients and the wider market.

Katchr Welcomes TV Edwards Solicitors LLP as a New Client

Katchr is pleased to announce that TV Edwards Solicitors LLP, a leading London-based law firm, has selected Katchr Enterprise as its performance management and business intelligence platform.

LEAP | Is legal AI becoming ‘mandatory’ in criminal law?

There is understandable caution around the idea that AI could become ‘mandatory’ in legal practice. Strictly speaking, there is no rule requiring lawyers to use AI on cases, and I do not believe we are at the point where anyone can say it is compulsory.

Client Experience Reset: What Clients Really Want from Their Law Firm – Xperate

For years, law firms have competed on expertise, reputation and results. But today, that’s no longer enough. High-quality legal advice is now the baseline expectation – not the differentiator.

Why cross-selling still fails and how to fix it | LexisNexis

Cross-selling should be one of the most dependable ways for mid-sized law firms to increase customer retention, strengthen loyalty and grow revenue from existing clients. Yet in practice, many firms continue to struggle. This article explores why cross-selling still fails in mid-sized firms and outlines practical, leadership-led steps to fix it.

Supporting Access to Justice: Celebrating Legal Aid Lawyers and the Work of the LAPG – Accesspoint

Legal aid lawyers play a vital role in ensuring access to justice across the UK. Often working under intense pressure and with limited resources, they support individuals navigating legal challenges that can shape the course of their lives.

Why client experience is the most reliable profitability predictor | LexisNexis

Client experience is no longer a soft metric. For mid-sized law firms facing margin pressure, rising client expectations and constrained capacity, the ability to improve client experience has become one of the clearest indicators of sustainable profitability.

The future of legal research: AI accountability in knowledge systems | LexisNexis

AI is reshaping how large law firms research, analyse and apply the law. As these systems become embedded in daily practice, accountability, transparency and professional oversight are emerging as the defining issues that will shape the future of legal research.

7 practical tips for planning your digital legacy – LEAP

Estate planning often focuses on property, savings and possessions. But a growing part of our lives and wealth now exists digitally.