Improving Client Experience Doesn’t Have to Mean More Work For many law firms, improving the client experience sounds like more work. More updates. More emails. More calls. More pressure on already stretched teams. It’s an understandable concern. Fee earners are busy. Support staff are juggling priorities. The idea of adding “client experience” to the list […]
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LSSA member LawNeeds reflects on its journey from beta trials to full launch
LSSA member LawNeeds has launched an AI-powered mobile app to help migrants navigate UK immigration support, combining multilingual guidance with access to regulated immigration professionals. In this Q&A, Founder and CEO Steve Okolo discusses the inspiration behind the platform, lessons from its beta trials and how lmembership has supported the company’s development. LSSA CEO Kevin […]
Helm360 achieves Intapp Power Partner Status
Helm360 has achieved Power Partner status with Intapp, the highest tier in Intapp’s partner ecosystem, affirming its standing as a trusted technology partner for law firms running Intapp solutions. This status reflects Helm360’s depth across the Intapp platform and its track record guiding law firms through complex technology initiatives. It comes from close collaboration with […]
Aderant: The AI-native law firm isn’t a vision. It’s already being built.
Every enterprise technology cycle eventually reaches a point where adoption stops being optional. Cloud reached it. Mobile reached it before that. And server virtualization reached it before that. Legal services have reached it with AI, and the firms treating this moment as a pilot program rather than a technology shift directly shaping the future of […]
Get to know Alex Joannou, head of revenue at LEAP Enterprise
Alex Joannou, Head of Revenue at LEAP Enterprise, has worked with more than 1,500 law firms across England and Wales. He talks to LSN about the chaos that builds up over a decade of sensible decisions, why workarounds are worth understanding before you delete them, and what actually changes when you stop being accountable for […]
Manak Solicitors delivers gold standard client service with CoCounsel – Thomson Reuters
Smarter working with Fiduciary-Grade AI™ delivers 60%-time savings across use cases, improves accuracy, and frees leaders to focus on business growth Introduction Manak Solicitors is a full-service law firm with four offices in the South East of England and a staff of 55. The firm is growing rapidly, embracing technology to make itself more efficient and […]
