Accesspoint: Reduce client chasing without losing the personal touch

Accesspoint Legal Services | Resource |
How to reduce law firm client chasing Client chasing isn’t always about impatience. Most clients don’t enjoy sending follow-up emails or making “just checking” calls. They do it because they feel uncertain. They’re unsure whether anything has happened, whether documents were received, or whether they should be doing something next. For law firms, this chasing […]
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