How AI, self-service and digital client engagement are redefining legal service delivery in 2026 The client experience revolution has arrived  For years, law firms have competed on expertise, reputation, and outcomes. Those fundamentals remain essential. But in 2026, a new differentiator has emerged—one that increasingly influences client satisfaction, loyalty, and referral behaviour. That differentiator is client experience. Today’s legal clients […]

Harvey, the leading AI platform for legal and professional services, and DeepJudge, the institutional intelligence platform for legal AI, announced a partnership to bring the expertise and judgment of law firms and in-house legal teams directly into AI-powered legal work. The partnership represents a step change in legal AI, combining domain-specific AI with institutional intelligence […]

Legal work rarely follows a single track. A matter may involve legal research, factual analysis, drafting, document summarisation, and shaping advice for non-legal audiences. Lexis+ AI is built for that reality. By allowing users to switch between legal AI and general AI tasks within the same environment, it helps legal professionals use the right capability […]

Artificial intelligence is no longer theoretical in legal work. It’s part of the conversation in firm meetings, CPD events, and client expectations. According to the Legal Insights Report, 89% of UK and Ireland legal professionals now report using AI in their firms, signalling that AI has already moved from experimentation into everyday practice. Part of the challenge is timing. AI entered […]

Lawyers can now send questions, generate files, and drive projects forward right from their inbox.   Legal work moves through the inbox: client requests, deal updates, news alerts, and quick clarifications all land there. Lawyers have needed to constantly switch between apps throughout their day to respond to inquiries and move work along, rebuilding context […]

It’s been eighteen months since we published our 10 Principles for GenAI and Legal Drafting. At the time, the market was still largely in its experimental phase: a wave of playground-style tools, plenty of hype, and a healthy scepticism about whether GenAI could ever be trusted with something as exacting as legal drafting. A lot […]

Stop fighting your documents. Start using Word the way it was actually built to work. This webinar shows you how to review, amend, and manage contracts and legal documents with greater speed and control using Microsoft Word. You’ll learn how to compare documents, use split screen for definitions and exhibits, navigate with cross-references and the navigation […]

Law firms spend years helping lawyers build credibility, client loyalty and books of business, then act surprised when those assets walk out the door. For a profession that likes to think it’s commercially hard-headed, it’s been far too comfortable with that setup for far too long. Our report, Death of the rainmaker, suggests that comfort is […]

Private capital markets professionals run on PitchBook for deal intelligence, fund benchmarks, company profiles, and the market data that anchors every diligence summary, IC memo, and comparables analysis. Previously, that meant leaving Harvey to find this information. Harvey’s integration with PitchBook brings trusted, timely, and comprehensive private markets data on companies, deals, funds, investors, and […]

Avoiding risk protects the business. Seeing the opportunity hidden inside that risk is what moves it forward. As AI, automation and new business models reshape the C-suite agenda, in-house legal teams are being asked to do more than manage risk. They are being asked to help the business move faster, make better decisions and build […]

Key takeaway Multi-jurisdiction law firm operations break when systems built for one region are extended across many without a connected data environment Global law firm compliance cannot be maintained through manual tracking when requirements differ by jurisdiction Cross-border legal billing fails when tax treatments, currencies, and billing formats are applied outside the matter workflow Law […]

Law firms are under growing pressure from every angle: rising cyber threats, stricter compliance expectations, increasing client scrutiny, and rapid AI adoption. From ransomware attacks and credential theft to deepfake fraud and shadow AI, the legal sector is becoming one of the most attractive targets for cybercriminals because of the highly sensitive client and matter […]

When you take the time to consider it, the number of steps legal teams have to work through before a matter properly gets moving is mind-boggling. There is the research, the scoping, the client conversations, the drafting, the fact-checking and the proof-reading, often before the substantive legal work has even reached its most difficult point. […]