My Customer Lens
MyCustomerLens is a real-time client listening platform. It helps your law firm make faster and more informed decisions about how to protect and grow your client revenues.
These days client intelligence comes from a variety of sources:
- Relationship meetings
- Client interviews
- Online surveys
- External research
- Verbal/email conversations.
To stay ahead of the curve, firms need to make sense of this data quickly and efficiently. MyCustomerLens gives you this competitive advantage by automatically summarising all your client feedback. This enables you to:
- Reduce the cost and delay from manual processes
- Scale up client listening
- Benchmark performance
- Discover emerging client needs
- Protect and grow client revenues
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