Adoption and engagement are quickly becoming the most discussed topics in the SharePoint community. Why? Because organizations are realizing that the concept of “build it and they will come” was never true, and that they need to do a better job of tracking and measuring collaboration – and demonstrating business value. They’ve learned that no matter how solid the solution you deploy, adoption takes work.
In the past, exceptional customer service was seen as a key differentiator in a highly competitive market. Today, however, it’s no longer a differentiator but seen as a given – it’s simply was customers expect. As a result, there’s even more pressure on brands to ensure they can deliver that high quality of service and meet the exceedingly demanding needs of their customers. So how do they do that? Data. Data. Data.
Watch Dun & Bradstreet for a webinar led by Bruce Rogers, Chief Insights Officer of Forbes, to hear the results of our latest research on the state of enterprise analytics. We surveyed a cross-section of CEOs, CMOs, CPOs, CFOs and CAOs to understand the trends powering today’s insight-driven organisations.
Though clients once unquestionably belonged to partners, many legal leaders want to shift ownership over to the business as a whole – which creates tension, since a partner’s value rests on his or her client following. But clients should be shared across the business, because as long as they’re ‘owned’ by partners, firms can’t find out what other services they might need.
When you come to designing your law firm’s website, there are many aspects you need to take into consideration. One of the most important will be your landing pages. These are the pages that Google will use to link a search to your website.
Welcome to the first of a series of articles focused on the power of PR for law firms. In this blog, we will take a surface-level look at the very basics, before delving down deeper over the coming months.