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Adrian Jones, product and development director at Tikit, explains the dramatic changes taking place in how consumers select legal service providers
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Pinnacle has worked on hundreds of projects in legal, helping firms to make the most of their business applications. So, I speak with some experience when I say that, in spite of all the procurement procedures and MoSCoW lists (a prioritisation method) used during selection, all clients were underprepared to implement. They were unable to articulate their requirements, especially subtle elements such as “in this situation, it must do this, except when …”.
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96% of organisations are using cloud-based computing of some form*. How many applications are you using today within your firm that are cloud based? Probably quite a few. Yet why do so many organisations still opt for on premises platforms to store their corporate data? The reluctance to move to the cloud varies from firm to firm, but security is always high on the list. With file sharing platforms and client portals, one of the main reasons to stay on premises is the result of your clients not wanting their data in the cloud. Many firms feel their own, internal infrastructure will be more secure than the cloud. They are in control. However, many articles suggest the cloud is far more secure…
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Being the firm of choice for its clients and people, Blake Morgan chose Peppermint’s technology as an enabler for business success.
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Peter Dombkins and Andrew Babbage at Gilbert + Tobin describe how they created a more powerful business intelligence proposition using the 3E Data Insights solution from Thomson Reuters, supported by Pinnacle
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Ten10 helped a firm which used a large CRM system, and relied on a number of email templates for their marketing and communications which needed to be tested against a wide range of hardware and email client software.
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Johanan Tang, office manager and financial controller at Euclid Law, says Clio helps the firm stay focused on its growth and committed to clients.
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Ten10 was initially invited to produce a Performance Testing Proof of Concept. The short, fixed-term engagement was used to explore various performance testing options.
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How BigHand Speech Recognition has helped Tees Law increase efficiency and effectiveness in document production.
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Foot Anstey prides itself on offering high-quality services at a lower cost, however, with pressure on fees becoming even greater, and growing numbers of clients pushing for a fixed fee model, it has become imperative for all fee earners to have accurate and up to date performance, efficiency and financial insight.
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When Joanne Bury set up as a sole practitioner in 2013, she completely underestimated the challenges she’d face as a multi-tasker running her own law firm.
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The M&A team in leading European law firm, Fieldfisher, found in Workshare a new way to organize deal closings to create efficiency for their team, while improving transparency for clients.
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Originally established in the Bay of Plenty, New Zealand, Cooney Lees Morgan (CLM) now employs over 35 lawyers and legal executives.
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A look into the pitching process for top law firms: how they currently operate and how they are improving processes.
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Chris Eatherton at Freshfields Bruckhaus Deringer explains how HighQ is key to the strategy of elevating the client experience.
