James Gilding at Mitie Document Management on an extremely important business meeting

As the festive season is upon us, it seems a good time to reflect on the importance of supporting one another. But it has to be said that generosity is not only a good thing in itself – it can also be good for business.

It’s now the fourth year that Mitie will not be holding a management conference, but instead using our annual event as a celebration of the diversity and capability of our staff, customers and supply partners. We’re looking to answer the question: ‘What can we achieve if we work together to solve our challenges?’

This year we’re holding our ‘Gathering’ near Windsor, and our theme for the day will be enabling exceptional service supported by technology. We run it as a tripartite event, supported by customers, suppliers and the Mitie site-based management teams. The goals are to answer some of the challenges facing the business services community, build closer working relationships across customers and supply chains, and hopefully have a bit of fun along the way.

Mitie manages the overall agenda, but the day’s content is guided by client issues and contributed to (and presented) by suppliers, customers and our own SMEs (subject matter experts). It’s a truly collaborative affair ...

This article was first published in Briefing's December/January issue 'delivery of the decade', click here to read the full article.

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