sa.global: Predictable client engagement strategies for professional legal service delivery

In today’s legal marketplace, the difference between a successful law firm and a struggling one often comes down to client experience. Yet, many firms focus on legal service delivery outcomes while overlooking the ecosystem of interactions that shape client perception every day. The process by which law firms engage their clients influences trust, retention, referrals, […]

Litera webinar: Your biggest AML risk isn’t a missed check. It’s an outdated template

The 2026 Money Laundering Regulations are now in force. See how leading firms are bringing their entire document estate into line in one action, and producing the audit trail an inspection expects. Webinar: Wednesday, 28 October 2026 10:00 AM GMT | 11:00 AM CET Register here   Why This Matters Now The regulator changed one rule. […]

Intapp webinar: Firm profitability, connected at last

Introducing the Intapp Profitability Partner Network Firms can’t fully control how AI is repricing the market. They can control whether they collect what they’ve already earned. Most firms are losing revenue across capture, pre billing, and collections, and it’s hard to see because the tools managing each stage don’t share a common view. The Intapp […]

Litera webinar: From AI experimentation to AI infrastructure

Join Our Virtual Event Thursday, October 29 12:00 – 12:45 PM ET  / 4:00 PM – 4:45 PM GMT Register here How law firms are governing Legal AI on a foundation of proven accuracy Your lawyers are already using AI. Agents are starting to reach across your systems of record. And as vendors move to […]

Clio: How ADCO Legal became a law firm that markets itself through exceptional work

Adam Cohen wore many hats before he became a solicitor. He trained as a chef, worked in business PLCs, and completed an Open University degree. He found his way into law through his LPC and training contract, and what stayed consistent across all of it was a preference for doing things his own way. By […]

Accesspoint: Improve the law firm client experience without increasing admin

Improving Client Experience Doesn’t Have to Mean More Work For many law firms, improving the client experience sounds like more work. More updates. More emails. More calls. More pressure on already stretched teams. It’s an understandable concern. Fee earners are busy. Support staff are juggling priorities. The idea of adding “client experience” to the list […]

Tessaract: How Bellevue Law built a foundation for sustainable growth

Bellevue Law needed a practice management platform that could support its distinctive operating model while bringing its financial, matter and document information together. By implementing Tessaract, the firm has replaced disconnected systems with one integrated platform and gained clearer oversight of its operations. About Bellevue Law Bellevue Law is a B Corp-certified law firm built […]

sa.global: Why law firm operations management fails without operational visibility

Key takeaway Law firm operations management breaks when operational data is fragmented across systems Visibility into matters, billing, and resources is a result of connected systems, not reporting tools A legal operations dashboard is only as effective as the data infrastructure behind it Automated legal operations make operational control sustainable at scale A managing partner […]

Intapp: How EMEA law firms are moving to Intapp Compliance with Celeste

Moving to Intapp Compliance with Celeste requires planning, the right execution approach, and a partner who understands regional complexity. Here’s what separates firms that complete the transition cleanly from those that stall. The case for moving now EMEA law firms are moving compliance to the cloud. The cost of staying on-premises is clear: fragmented systems […]

Elite expands AI-powered financial insights across Claude and Microsoft Copilot

Elite, the AI financial operations platform purpose-built for the legal industry, today announced Elite Intelligence connectors will be available in Claude marketplace and Microsoft Marketplace through Elite’s Model Context Protocol service. Thesecure, read-only connection enables authorized users to ask supported financial and matter questions inside these AI experiences and receive answers grounded in governed data. […]