Legal, HR and Pensions choose Iken

Iken case management has been chosen for the legal, HR and Pensions Fund Service at Tameside Metropolitan Borough Council.

Based within the Greater Manchester region the Council’s departments wanted a system that would provide case managementmanagement reporting,workflows and court bundling software to users across all three teams.

The court bundling solution was important to the legal team so they could participate in Greater Manchester’s digital courts pilot. Northumberland and Durham Councils are already using Iken Court Bundling to support the digitisation of care proceedings pilot within Northumbria HMCTS.

Tameside’s HR team also had specific requirements, choosing Iken’s specialist Grievance, Disciplinary and Ill Health workflows. The workflows, which have been developed according to ACAS guidelines, map the process for these three different case types to ensure that they’re managed correctly within the timelines and that relevant documents are easily produced for each stage.

Joining Trafford Council, Bolton Council and Greater Manchester Police, who also use Iken in the area, we’re looking forward to working with the Tameside teams and welcoming them to our local government user group.

For more information about the services Iken provide contact us.

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