Pinnacle video: Intapp Time - How to capture time spend in Microsoft Teams

Jess Carey Posted By Jess Carey
from Burlington Media

Our 'Teams to Time' connector Intapp Time will automatically capture all the calls and meetings you carry out on Microsoft Teams. Like many firms come lockdown, we moved our business rapidly from using Skype for Business to Microsoft Teams.

Whilst the Intapp Time Capture Tool monitored Skype activity there wasn’t a Microsoft Teams connector – so we pooled together Pinnacle's Development and Intapp specialists to come up with an easy to deploy Teams to Time connector.

The connector communicates between the two platforms using Intapp Integrate and a Microsoft LogicApp we developed in-house. It hooks in your contacts database or CRM to match all incoming and outgoing telephone calls on Teams. It then links these calls to a suggested client or matter. Everything happens automatically and unobtrusively in the background. Each call is logged in the Captured Time window.

Call timings are recorded in the normal way. All your fee earner has to do is add some narrative and post the entry. You can access the connector if you use Intapp Time 7+ or Intapp Time in the Cloud. Standard implementation is less than a day; slightly longer for certain CRM integrations.

For more information please email Intapp.Time@pinnacle-oa.com

Video length: 02:22

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