3 Step IT case study: Transparent IT leasing puts law firm in control
Transparent IT leasing and asset visibility
National law firm Clarke Willmott LLP saw the benefits of leasing IT equipment, but they had some previous bad experience s, and had been stung by hidden costs. These generally affected their plans to replace equipment, with awkward extensions that damaged the value of leasing.
Undaunted, they looked for a leasing service that would help manage their IT inventory, with contracts that supported equipment refresh and clear pricing. With a large IT estate spread across seven offices, Clarke Willmott needed a solution to control all their laptops, desktops and mobiles and link this single view to lease payments. A service that synchronised device arrivals and movements with lease payments would help them to plan their budget, predict payments and control costs. 3 Step IT’s approach to leasing ave Clarke Willmott the solution they needed.
Jon Whiteman, their IT Services and Infrastructure Manager, summarises the benefits of working with 3 Step IT: “Procuring new IT is now a very simple process, thanks to the framework agreement we have with 3 Step IT. I know exactly what the payments will be over the three-year lease, the residual value of assets after this time and I can easily extend the lease if necessary. I like the fact that we are not constrained by our leasing agreement.”
Flexible leasing agreement
3 Step IT arranged a fixed-rate payment schedule over the three years, with flexible and clear end of lease options: Clarke Willmott can decide to continue using their equipment, at a reduced rental price, or to return it. With no more of the hidden costs they wanted to avoid, this puts them back in control. Regular contact with 3 Step IT ensures that Clarke Willmott has a clear overview of how much it is spending, and Jon Whiteman enjoys a good working relationship: “3 Step IT is always responsive. They are always at the end of the phone when I need them. They are very flexible, open and transparent. We are very happy with the service we receive.”
Leasing with 3 Step IT has eradicated the spending spikes they used to experience. Now Clarke Willmott can spread IT costs over time, get more out of their IT budget and predict investment cycles: they have complete control over their budget.
Comprehensive asset management
Clarke Willmott has around 500 desktop computers, 200 laptops and mobile phones, as well as servers, telephony, software and networking equipment, spread across its seven offices. Keeping track of these assets was becoming increasingly difficult. A key concern was how to identify defective devices that it needed to replace.
3 Step IT’s asset management service and its automated profiler tool gives Clarke Willmott complete and detailed knowledge of all of its IT assets. The asset profiler scans Clarke Willmott’s IT infrastructure detecting IT equipment on the basis of username and IP address, and highlights the physical location of each device. The tool offers detailed reporting options for finance and IT teams.
Centralisation streamlines decision-making
Clarke Willmott now knows at a glance exactly when it began leasing each device, where it’s located, and who is using it. The 3 Step IT service combines leasing with asset management so it becomes clear whether assets are still serviceable or need replacing. This clear and complete view of the IT estate helps Clarke Willmott make better informed purchase decisions and get the best value out of its IT devices. The administration of procuring and then managing the new assets as they arrive has also been eased, to put Clarke Willmott in complete control
About Clarke Willmott
Clarke Willmott LLP is a national law firm providing a broad spectrum of legal services for businesses and individuals. The team includes over 500 lawyers and support staff, including over 85 partners, working in seven offices in England and Wales. Established in 1888, the firm has a long heritage, and offers sector specialist legal advice from all its offices. It earned Investors in People accreditation for its training and development programmes, and the Law Society’s Lexcel quality mark for its compliance and client care achievemnts. It’s a signatory to The Law Society’s Diversity and Inclusion Charter.